Barista or Café Team Member

Luminary Bakery Ltd; City of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A local café in London is seeking a Café Team Member or Barista to deliver excellent customer service and high-quality food and beverages. Responsibilities include food preparation, maintaining cleanliness, and engaging with customers. Candidates should have strong hospitality skills and be flexible with work schedules. This role comes with perks like discounts on food and drink, along with training opportunities.

Benefits

Free barista coffee while on shift

50% discount off all on site food & drink while on shift

20% discount off online purchases

Opportunities for training and professional development

Qualifications

• Previous café or restaurant experience is advantageous.
• Ability to handle multiple tasks in a fast-paced environment.
• Willingness to switch between roles.

Responsibilities

• Provide excellent customer service by being approachable and helpful.
• Assist customers with choices by sharing knowledge of food and drinks.
• Maintain high standards of cleanliness and hygiene.

Skills

Strong hospitality and customer service skills

Positive attitude

Teamwork and communication skills

Education

Level 2 Food and Hygiene Safety Certificate

Job description

Overview

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Please note: this is a rolling vacancy, and due to the volume of applications we receive, only successful applicants will be contacted.

Job Details

Job Title: Café Team Member OR Barista

Based in: Luminary Bakery 71-73 Allen Road, Stoke Newington, London, N16 8RY

Reports to: Café Manager

Hours: Full Time and Part Time available (across Monday to Sunday)

Salary: Starting from £12.25 per hour depending on experience and role

Job Purpose: To provide excellent customer service across the week through delivering high quality coffee and delicious in-house made baked goods.

Responsibilities

• Willing to develop to Barista level
• Food preparation
• Consistently providing a high quality of service and products for all customers by closely following café recipes and procedures
• CAFÉ TEAM MEMBER ROLE SPECIFICATION

• Barista Role Specification
• Experienced Barista at a confident and high standard
• Providing high quality beverages, service and products for all customers by closely following café recipes and procedures
• £12.75 per hour

• Key Responsibilities For Both Roles
• Food & Beverage Preparation
• Café Operations & Efficiency
• Sales & Stock Handling
• Opening, Closing & Safety Procedures
• Customer Service & Experience
• Be the friendly face of our café—always greet customers with a smile
• Welcome and connect with every customer, creating a warm and inviting atmosphere
• Provide excellent customer service by being approachable, attentive, and helpful
• Maintain a calm and positive attitude, even during busy periods
• Assist customers with their choices by sharing knowledge of food and drinks
• Respond to customer needs, including explaining any service delays
• Go the extra mile to exceed customer expectations
• Assist in preparing a variety of food, snacks, and drinks to high-quality standards
• Ensure food presentation is attractive and meets our quality expectations
• Maintain high standards of cleanliness and hygiene in all food preparation and service areas
• Strictly follow health, safety, and food hygiene regulations
• Keep service counters well-stocked, clean, and organized
• Ensure the café floor, service area, and stockroom are always tidy and efficient
• Follow café policies for merchandising, ordering, restocking, rotating, and storing products
• Assist with general cleaning duties in all areas of operation
• Work efficiently as part of a team to maintain smooth service, especially during peak hours
• Be willing to undertake back-of-house tasks at the request of the Café Manager
• Accurately process transactions when required
• Assist with restocking café supplies and maintaining inventory levels
• Actively engage with customers to promote sales and new menu items
• Learn and confidently perform opening and closing duties
• Adhere to all health and safety procedures, both when supervised and when working independently in the Café Manager’s absence
• Ensure compliance with risk assessments and hygiene protocols

Requirements

• Necessary
• Strong hospitality and customer service skills
• Previous cafe or restaurant experience is advantageous
• Ability to handle multiple tasks in a fast-paced environment
• Positive attitude and proactive approach in the workplace
• Committed to delivering great customer experience
• Willingness to switch between roles including food prep, cleaning, till service, and drinks
• Open to work weekends and be flexible with changing schedules
• Strong teamwork and communication skills
• Ability to maintain a professional attitude and uphold high standards
• Desire to contribute to the café’s growth and success

• Desirable
• Level 2 Food and Hygiene Safety Certificate

Perks And Incentives

• Free barista coffee while on shift
• 50% discount off all on site food & drink while on shift
• 20% discount off online purchases @ www.luminarybakery.com
• Opportunities for training and professional development