Banking Channel Advisor - Digital & Self-Service

Spane4all; Greater London; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading bank in East London is seeking a part-time Community Advisor to deliver an exceptional customer experience. The ideal candidate will have a relevant NQF 5 qualification and 1-3 years of client experience in direct sales. Responsibilities include providing tailored product solutions and optimizing customer interactions through various service channels. This role offers the chance to work within a supportive environment committed to diversity and inclusion.

Qualifications

• 1-3 years of client experience and direct sales.
• Understanding customer needs and providing tailored solutions.
• Proactive approach to optimize customer interactions.

Responsibilities

• Deliver exceptional customer experience.
• Identify and sell/cross-sell products.
• Maximize channel optimization opportunities.

Skills

Customer service

Product knowledge

Sales skills

Communication

Education

Relevant completed NQF 5 Qualification

Job description

A leading bank in East London is seeking a part-time Community Advisor to deliver an exceptional customer experience. The ideal candidate will have a relevant NQF 5 qualification and 1-3 years of client experience in direct sales. Responsibilities include providing tailored product solutions and optimizing customer interactions through various service channels. This role offers the chance to work within a supportive environment committed to diversity and inclusion.