Bank Therapy Patient Coordinator - Part-Time, Flexible

Bupa; Greater London; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading health insurer in Greater London is seeking a Bank Therapy Patient Coordinator for part-time ad hoc shifts. The role involves ensuring smooth administrative operations within the Therapy Department, handling client inquiries, collecting payments, and maintaining records. Candidates should have significant customer service experience, excellent communication skills, and the ability to manage multiple priorities in a dynamic environment. A strong focus on diversity and the ability to work with various patient needs are also critical. Join us to make health happen!

Benefits

Flexible working

Family-friendly benefits

Qualifications

• Experience of handling money in a business setting.
• Ability to work independently.
• Awareness of diversity and an ability to respond to individual needs.

Responsibilities

• Ensure a warm and courteous welcome to all visitors to the department.
• Employ effective communication in all interactions with patients, clients, and colleagues.
• Book interpreters as needed.

Skills

Customer service experience

Excellent computer skills

Time management

Ability to cope with stressful situations

Job description

A leading health insurer in Greater London is seeking a Bank Therapy Patient Coordinator for part-time ad hoc shifts. The role involves ensuring smooth administrative operations within the Therapy Department, handling client inquiries, collecting payments, and maintaining records. Candidates should have significant customer service experience, excellent communication skills, and the ability to manage multiple priorities in a dynamic environment. A strong focus on diversity and the ability to work with various patient needs are also critical. Join us to make health happen!