Bank Support Worker

Community Integrated Care; Sheffield; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading health and social care charity in Sheffield is seeking an experienced Bank Support Worker for their Supported Living Service. The ideal candidate will provide compassionate support to individuals living independently while promoting inclusion and dignity. Responsibilities include assisting with daily activities, and engaging clients in community activities. The position offers flexible shifts, a competitive hourly wage, and opportunities for professional development. The organization values qualities such as patience, empathy, and reliability in its workforce.

Benefits

Competitive hourly rate

28 days annual leave (full time)

Pension scheme

Flexible working hours

Training and development opportunities

Shopping discounts

No uniform policy

Qualifications

• Experience in support work or related field preferred.
• Ability to work flexible hours including shifts.
• Strong interpersonal skills and ability to work in a team.

Responsibilities

• Provide support to individuals living independently.
• Assist with daily activities and personal care.
• Engage clients in community and recreational activities.

Skills

Patience

Empathy

Compassion

Reliability

Strong work ethic

Resilience

Job description

What makes Community Integrated Care a great place to work:

Position

We are seeking an experienced Bank Support Worker for our Supported Living Service in Sheffield, S2

Typical Shifts include:

• 7am to 2.30pm, 2.00pm to 9.30pm, Waking Night - 9.15pm to 7am.

Please note that shift times can vary depending on the needs/activities of the people we support.

Benefits & USP’s:

• £12.62 per Hour
• Work doing the things you enjoy, meaning work never feels like work
• Work for a multi award-winning Charity that invests all it profits right back into the people we support, our workforce and our local communities
• Managed by supportive leaders
• 28 Days annual leave inclusive of statutory bank holidays (for full time, part time is worked out on a pro‑rata basis)
• Pension Scheme
• No uniform - we wear our casual clothes
• Flexible Working Hours & Shift patterns
• We will pay for your DBS
• We are based in one location, so no need to be a car driver
• Spend your whole shift with the person you support, making the biggest impact on their lives
• Shopping Discounts Scheme
• Ongoing continued professional development and progression opportunities
• Recommend a Friend Bonus scheme
• Financial Hardship Fund
• Investment in your wellbeing

Community Integrated Care is one of the UK's largest health and social care charities. We work hard to enrich the lives of people with many different care needs. It’s exciting and rewarding work, and we’re full of pride and passion for what we do.

Since the early days, we’ve grown to provide many innovative and bespoke care services to thousands of people across England and Scotland. We want to provide support based on the principles of choice, dignity and respect. This resonates in our vision of ‘Your Life, Your Choice’ and our strategy ‘Best Lives Possible’.

We have strong values and we’re proud to pioneer new ways of delivering social care to stand out in our sector. In the past two years, we have won or made the shortlist for over 100 national and regional awards!

We are also focused on our people. Our Support Workers are dedicated and passionate about going ‘the extra mile’ for the people we support and in return, we go the extra mile for them by investing in pay, recognition, wellbeing and continued professional and personal development. We will provide you with all the training, support and personal protective equipment you need in your role and will help you develop, should you decide you want to develop your career with us.

Who you’ll be supporting & more about the role

We are 9 males who all live in individual flats. There are 9 flats in an old converted public house; we all have a key to access the main building and a key to our individual front door. We live independently from each other and have our own individual Tenancy Agreement.

We vary in age from 22‑56. We all have varying support needs ranging from Autistic Spectrum Disorder, Learning Disability, Emotional Behaviour Disorder and Personality Disorder. All our staff are trained and supported to understand and support us with our additional support needs.

What is important to us?

We are proud of our home; we have created a communal space that has a pool table and a sofa so we can interact with each other if we wish. We are proud that we have been able to move into our own place, somewhere we can make our own.

We do lots of activities, some of us have paid jobs, some have volunteer jobs, and some of us attend day services where we meet with our peers and have support to access activities.

We are always doing something, we even played Rugby with some International players from Greece. We play Pool, Table tennis and have access to our volunteering programme. We are all on a different journey with different hopes, dreams and aspirations. Some of us want to establish relationships and settle down. Some of us are still exploring who we are and looking for a special someone to share our lives with.

We access our community frequently; most of which is independently. We have travel passes and can access transport easily. We aren’t far from Sheffield City Centre so we can also walk if we wish. We like to get involved and try as many things as we can, in and out of the service. Some of us have been on Holiday independently and others are working towards that. We have varied interests including supporting different football teams, sports, cooking, shopping, socialising (most of us do this a lot!). Some of us have bikes and like to get out and about, sometimes we like staff to do this activity with us, so we like it when staff are able to bring their bikes to work. Some of us are happy to be by ourselves in our own space and don’t want to do lots of activities outside.

We are situated in Heeley, Sheffield. We are close to city centre and can access public transport to get anywhere in Sheffield.

We have plenty of small shops close by and supermarkets not far either. We have plenty of food services nearby too (we like a takeaway!). This place is special to us as we can live independently with access to support when we need it.

Shift Information

We have staff 24/7 on site. We can access them whenever we need support. The staff work shifts either early, middle or late, then there is a waking Night. Early‑0700‑1430, Late 1400‑2130, Night 2115‑0715. The staff are also provided with all the support, induction and training they will need to support us.

Your values

What essential skills and experience is needed for the role? Naturally it is important too that you share our company values – We Include; We Deliver; We Aspire; We Respect; We Enable, which are at the heart of everything we do and ensure that we deliver high quality, consistent care and support.

• Patience
• Empathy, compassion and sensitivity to others
• A strong work ethic
• Reliability
• Honesty
• Determination
• A problem solver
• Resilience

If you have read this advert and feel like it’s exactly the role and organisation you’re looking for, please click 'Apply' to take you through to our short application form. If you are interested in learning more about the role before submitting your application, please feel free to contact our recruitment specialist at [e-mail].

A Place I belong

Here at Community Integrated Care we aim to be a warm, welcoming and inclusive employer, where all colleagues feel they belong. We want to be an organisation that is truly fair and equal to all – where individual diversity is valued, unique characteristics celebrated and everyone feels able to bring their true selves to work. By encouraging and embracing a range of diverse backgrounds, experiences, capabilities and viewpoints, we will build a stronger, richer, more vibrant workforce, which reflects the people we support, and the communities in which we work. It helps us make better decisions, bring fresh ideas and become a true provider and employer of choice.

We have a really clear plan to achieve this called A Place I Belong. This publicly sets out the promises we’ve made to achieving this vision and how we will hold ourselves to account to getting there. You can read more about this by clicking here.

We wish you the very best of luck in your application to joining our charity. Should you require any adjustments during the recruitment process, please feel free to contact [e-mail].

Community Integrated Care is an Equal Opportunities and Disability Confident employer.

We’re really proud to be a Hive HR Employee Voice Certified organisation, a recognition that confirms our commitment to creating a culture where our colleagues are not only encouraged to share their thoughts, but where this feedback is actively sought and acted upon to drive positive change at every level.

In our 2025 Colleague Engagement Survey, 59% (nearly 3,800) of our people shared their feedback and insights, giving us an incredible Employee Net Promoter Score of +34.

The Employee Net Promoter Score is a measure of how willing our colleagues are to recommend us as a good place to work to their loved ones – and a score of +34 is considered a Very Good score when compared to global benchmarks set by hundreds of other organisations.