B2B Order Fulfillment Specialist (Maternity Cover)

Revolution Beauty Ltd; United Kingdom; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading beauty company in the United Kingdom is seeking a Customer Order Processor on a maternity cover contract. The role involves managing B2B order processing, ensuring accuracy and timely dispatch, and providing excellent customer service. The ideal candidate will have strong attention to detail, excellent communication skills, and experience in order processing. You will work closely with internal teams and third-party logistics providers to resolve issues and maximize order fulfilment. Join a dynamic team committed to becoming the best beauty company in the world.

Qualifications

• Strong attention to detail and accuracy are crucial.
• Excellent communication and customer service skills required.
• Ability to work under pressure and meet tight deadlines.
• Proficient in using various customer portals.
• Experience working with 3PLs and supply chain partners is a plus.

Responsibilities

• Process all B2B orders end-to-end including order placement and dispatch.
• Provide customers with updates on order status and deliveries.
• Resolve discrepancies, delays, and issues with orders.
• Collaborate with different departments to meet sales targets.
• Process returns and manage customer queries.

Skills

Strong attention to detail

Excellent communication skills

Customer service skills

Ability to work under pressure

Problem-solving skills

Team player

Knowledge of B2B operations

Experience with logistics

Education

Previous experience in order processing or customer service role

Tools

NetSuite ERP system

Microsoft Office Suite

Job description

A leading beauty company in the United Kingdom is seeking a Customer Order Processor on a maternity cover contract. The role involves managing B2B order processing, ensuring accuracy and timely dispatch, and providing excellent customer service. The ideal candidate will have strong attention to detail, excellent communication skills, and experience in order processing. You will work closely with internal teams and third-party logistics providers to resolve issues and maximize order fulfilment. Join a dynamic team committed to becoming the best beauty company in the world.