Autocentre Centre Manager: Lead Teams & Drive Performance

Halfords Group; Catford; On-site; GBP 34,000 - 40,000; Full time

Job summary

A leading automotive service provider in Catford is seeking an Autocentre Manager to lead their team and ensure excellent customer satisfaction and operational success. This role focuses on driving business performance and providing team support. Ideal candidates will possess strong leadership skills, experience in customer service, and the ability to coach teams. Join a company committed to your career growth and offering attractive benefits, including a bonus scheme and extensive employee discounts.

Benefits

Average uncapped bonus of £10,800 per year

5.6 weeks’ annual leave

Up to 50% off garage bills

Discounts on various products and services

Health Cash Plan

Pension Scheme & Life Assurance

Qualifications

• Proven leadership in the automotive sector or similar industry.
• History of providing high levels of customer satisfaction.
• Strong ability to coach and mentor team members.

Responsibilities

• Lead a team to success in the Autocentre environment.
• Ensure exceptional customer journey and satisfaction.
• Drive business performance through effective management.

Skills

Fantastic leadership and team management skills

Experience delivering high customer satisfaction

Engaging and motivational coaching

Health and Safety compliance experience

Experience with high sales turnover and managing KPIs

Excellent communication skills

IT proficiency and willingness to learn

Good time management

Valid driving licence

Job description

A leading automotive service provider in Catford is seeking an Autocentre Manager to lead their team and ensure excellent customer satisfaction and operational success. This role focuses on driving business performance and providing team support. Ideal candidates will possess strong leadership skills, experience in customer service, and the ability to coach teams. Join a company committed to your career growth and offering attractive benefits, including a bonus scheme and extensive employee discounts.