ATM Technical Support Specialist – Network & Operations

The Brink’s Company; Crickhowell; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading cash logistics provider is seeking a Technical Support team member in Crickhowell to help ensure the smooth operation of ATMs. The role involves troubleshooting network issues and providing key support to both internal teams and external customers. Candidates will receive top-quality training, and prior helpdesk experience is a plus but not essential. The company offers various benefits, including a salary sacrifice pension program, annual leave, and wellness support, making it a great opportunity for those eager to learn.

Benefits

Full job training with career progression

21 days annual leave increasing to 22 days

Salary Sacrifice Pension Program

Employee wellness program

Life insurance scheme

Store discounts

Sickness insurance program

Medicash access

Qualifications

• No advanced experience is necessary; top-note training is provided.
• Experience working on a helpdesk is desirable but not essential.

Responsibilities

• Resolve technical issues for internal and external customers.
• Cover basic router configurations and troubleshoot network faults.
• Support engineers and manage communications effectively.

Skills

Team player

Eye for detail

Good telephone manner

Job description

A leading cash logistics provider is seeking a Technical Support team member in Crickhowell to help ensure the smooth operation of ATMs. The role involves troubleshooting network issues and providing key support to both internal teams and external customers. Candidates will receive top-quality training, and prior helpdesk experience is a plus but not essential. The company offers various benefits, including a salary sacrifice pension program, annual leave, and wellness support, making it a great opportunity for those eager to learn.