Associate Director, Data Solutions

Publicis Groupe; City of London; On-site; GBP 125,000 - 150,000; Full time

Job summary

A leading communications company in London is seeking a Data Solutions Associate Director. The role includes managing a team and leading the execution of data solutions for major clients. Candidates should have extensive experience in data development and client management. The position offers a hybrid working model, requiring office attendance three days a week.

Benefits

Inclusive benefits

Qualifications

• Proven experience in data development or operations at Senior Manager level or above.
• Expert in managing client issues and presenting solutions.
• Strong understanding of data and business intelligence technologies.

Responsibilities

• Lead communications between business and technical teams.
• Manage client relationships for Global Network Clients.
• Guide Data Solutions team to ensure service quality.

Skills

Client management skills

Data operations expertise

Problem-solving abilities

Organizational skills

Job description

OVERVIEW

Publicis Groupe is one of the world’s largest communications holding companies, present in over 110 countries and employing about 100,000 professionals. The Groupe is positioned at every step of the value chain, from consulting to execution, combining marketing transformation and digital business transformation.

HELPING OUR CLIENTS UNLOCK GROWTH IN THE PLATFORM WORLD

Our clients compete in the platform world, a horizontal marketplace between creators and consumers, between speakers and listeners, between buyers and sellers. To thrive in the platform world, companies must continue to innovate their products and business models. Four imperatives (1. Real Identity, 2. Dynamic, Diverse and Disruptive Creativity 3. Smart Media and 4. Direct Relationships) via our suite of world‑class agencies are necessary for modern brands to win in the platform world. At Publicis Groupe, we’ve invested in capabilities across these four imperatives our clients need to unlock growth. As the only one who can architect, build and orchestrate end‑to‑end solutions, not only do we have a proven record of building bespoke models for clients and leading expertise across all major industry categories, we are able to offer our talents more opportunities to grow and benefit from a richer learning experience. We call this Power of One. Powered by a 100,000‑strong network via Marcel, our AI‑based platform, we are also able to provide our clients and talents instant access to resources, knowledge for any need, any time, in any market.

THE SPIRIT OF VIVA LA DIFFERENCE

Viva La Difference is deeply rooted in everything we do. It has always been in our DNA. From the birth of Publicis, 94 years ago, when Marcel Bleustein‑Blanchet, our founder, invented French advertising, Viva La Difference expresses how we value and respect each individual and recognize what makes us distinctive. This is the charge that inspires our teams to celebrate the differences in identity, background, culture, and experience of all of us. It is how we behave with each other and our clients, and it is deeply rooted throughout our work, to elevate and bring to life our differences throughout the platform world.

Overview

Data Solutions is a Groupe wide practice for the delivery of end‑to‑end Data and Reporting Solutions for our key Global Network Clients. Data Solutions works with key external and internal stakeholders to understand and analyse technical reporting requirements, define business rules for data ingestion, and lead the development of Publicis propriety data technology.

THE TEAM

Data Solutions is a Groupe wide practice for the delivery of end‑to‑end Data and Reporting Solutions for our key Global Network Clients. Data Solutions works with key external and internal stakeholders to understand and analyse technical reporting requirements, define business rules for data ingestion, and lead the development of Publicis propriety data technology.

THE ROLE

We are currently hiring for 2x roles within our Data Solutions team at Associate Director level. The first is a 9‑12 month fixed‑term contract, the second is a permanent contract. As a Data Solutions Associate Director, you will manage the Juniors and Managers in the Data Solutions practice. You will be the team lead on communications between business and technical teams through all stages of the technical project life cycle to ensure that the business requirements are properly translated into technical briefings and to lead development and delivery.

Responsibilities

• ROLE SUMMARY
• Provide support managing client team relationships for some of Publicis Groupe’s major Global Network Clients, working collaboratively across the network.
• Act as support to Data Solutions team members providing leadership oversight on the global reporting solutions we deploy across our top accounts.
• Collaborating closely with essential Team Leads to enhance technical processes, developments, and communication among teams.
• Maintain relationship with Global Reporting Leads providing updates on solutions and expectation management.
• Work with Data Solutions account leads on top accounts to ensure solutions are being managed effectively.
• Guide Data Solutions team to offer top‑notch service to client teams, integrating broader technical support to accomplish client objectives.
• Expert level and in‑depth knowledge of systems, enabling effective problem‑solving.
• Collaborating with internal and external stakeholders to comprehend requirements and transform them into actionable insights, including identifying process bottlenecks and implementing faster workarounds for projects.
• Ensuring broader team is maintaining data quality in dashboards, alignment between source and platform, and coordinating across technical teams to guarantee end‑to‑end data accuracy.
• Leading and advising on the preparation of dashboard wireframes by Data Solutions team members for Client Team/Client, briefing the developers after sign‑off is complete.
• Directing Data Solutions teams on testing and working with Technical teams to ensure they fulfil Client requirements.
• Troubleshooting errors on Dashboard, liaising with Technical teams through to completion.

Qualifications

• Demonstrable experience within a data development or data operations role at Senior Manager level or above.
• Expert in client management/consultative experience with both presenting and resolving issues.
• A working knowledge of media agency operations and the media buying process.
• Excellent understanding of data and business intelligence technologies.
• Experience in a cross‑functional team environment.
• Hands‑on, problem‑solving abilities – “can do” approach (someone who is a thinker and a doer).
• Extremely strong organisational skills, attention to detail and adherence to deadline.

Additional information

Publicis Groupe operates a hybrid working pattern with full time employees being office‑based three days during the working week.

We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process.

Benefits

We showcase our Inclusive Benefits and our EAG’s (Employee Action Groups).