Assistant Store Manager

Clarksoutlet; Manchester; On-site; GBP 24,000 - 32,000; Full time

Job summary

A leading footwear retailer in Manchester is seeking a reliable and enthusiastic Assistant Store Manager to support the Store Manager in leading the retail team and ensuring the store's operational success. This role involves overseeing daily operations, achieving sales targets, and delivering exceptional customer service. The ideal candidate should have previous retail leadership experience and strong communication skills. Opportunities for growth and career development are offered in a supportive team environment.

Benefits

Competitive pay

Opportunities for growth and career development

Supportive work environment

Qualifications

• Previous experience in retail leadership, supervisory, or keyholder roles preferred.
• Strong interpersonal and communication skills with the ability to lead and inspire a team.
• Solid organizational and problem-solving abilities.

Responsibilities

• Assist the Store Manager in overseeing daily store operations.
• Support the Store Manager in achieving sales targets and profitability goals.
• Supervise, coach, and motivate staff to deliver exceptional customer service.

Skills

Leadership

Customer service

Communication

Problem-solving

Interpersonal skills

Tools

POS systems

Inventory management

Microsoft Office

Google Workspace

Job description

Posted Wednesday 14 January 2026 at 00:00

About the Role

We are looking for a reliable and enthusiastic Assistant Store Manager to support the Store Manager in leading our retail team and driving daily operations. This role is a blend of leadership, customer service, and operational management. The ideal candidate is a hands‑on leader who can step in wherever needed to ensure the store runs smoothly and meets performance goals.

Key Responsibilities

• Assist the Store Manager in overseeing daily store operations, including opening/closing procedures, merchandising, and cash handling
• Support the Store Manager in achieving sales targets, KPIs, and profitability goals
• Supervise, coach, and motivate staff to deliver exceptional customer service
• Help manage employee scheduling, training, and performance evaluations
• Ensure compliance with company policies, health and safety standards, and loss prevention practices
• Handle customer inquiries and complaints professionally to ensure a positive shopping experience
• Monitor inventory levels, assist with stock replenishment, and maintain visual merchandising standards
• Step in as acting Store Manager when required

Qualifications

• Previous experience in retail leadership, supervisory, or keyholder roles preferred
• Strong interpersonal and communication skills with the ability to lead and inspire a team
• Solid organizational and problem‑solving abilities
• Comfortable working in a fast‑paced retail environment
• Basic knowledge of POS systems, inventory management, and Microsoft Office/Google Workspace tools
• Flexible availability, including evenings, weekends, and holidays

What We Offer

• Competitive pay
• Opportunities for growth and career development
• A supportive and team‑oriented work environment

About Clarks

Two brothers, a small town, and shoes that changed the world. Based in Somerset, England, Clarks has redefined shoemaking since its foundation in 1825, when James and Cyrus Clark made a slipper from sheepskin off‑cuts and forever transformed the future of footwear.

Sparking revolutions and defining generations, our archive of over 25,000 shoes includes the inimitable Clarks Desert Boot™ and Clarks Wallabee™. And every pair we design today uses the same ground‑breaking combination of invention and craftsmanship that started it all.

Progress is woven into our DNA. Whether we’re pioneering cutting‑edge comfort technologies, championing social change, or working on trailblazing collaborations with cultural icons and KOLs, we’re always striding forward.

Join us in 2025 as we celebrate 200 years of giving people the freedom to move comfortably, proudly commemorating our legacy of craft, innovation, and impact – and looking boldly ahead, too.