Assistant Store Manager

Xiaomi; City of London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading technology company is seeking a Store Manager in City of London. The role involves managing all operations and ensuring efficient service quality. Candidates should have retail experience, ideally in the mobile or consumer electronics industry, and a Bachelor's degree. This full-time position presents an excellent opportunity for growth in a dynamic retail environment.

Qualifications

• Strong willingness to engage in retail with good learning abilities.
• At least two years of store management experience in relevant industries.
• Ability to communicate fluently in English.

Responsibilities

• Complete all operation and management work of the store.
• Develop sales plan and strategy to achieve sales targets.
• Supervise product turnover and ensure display meets standards.
• Manage store customer service to ensure satisfaction.
• Recruit and train store staff for quality service.
• Collect data and report store performance for improvements.

Skills

Retail engagement

Teamwork

Ownership

Education

Bachelor's degree or above

Job description

Potential Work Location: Westfield London W12

Responsibilities

• Complete all the operation and management work of the store to ensure efficient operation and service quality. Evaluate the store's business condition, identify issues and propose solutions. Maintain communication with platform and headquarters, and cooperate with implementation of company strategies.
• Develop sales plan and strategy, lead store team to achieve sales targets set by the company.
• Supervise product turnover, replenish products promptly, and ensure product display meets company VM standards.
• Supervise and manage store customer service, handle complaints, ensuring satisfactory customer experience.
• Recruit and train store staff, ensuring sufficient manpower, enthusiasm, and service quality.
• Collect relevant store, business district, competitor and channel data and report store performance; proactively propose improvement strategies.

Requirements

• Strong willingness to engage in retail, strong learning ability, good teamwork spirit and sense of ownership.
• First‑line retail experience preferred, understanding of Xiaomi new retail preferred.
• At least two years of store management experience in mobile phone or consumer electronics industry preferred.
• Bachelor degree or above, able to communicate fluently in English.

Seniority level

Associate

Employment type

Full‑time

Job function

Other

Industries

Telecommunications, Technology, Information and Media, and Appliances, Electrical, and Electronics Manufacturing

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