Assistant Store Manager

SSP Deutschland GmbH; Brighton; On-site; GBP 32,000; Full time

Job summary

A leading global food service provider in Brighton is seeking an Assistant Store Manager to enhance the customer experience and lead the team. The ideal candidate will demonstrate strong leadership and service excellence, motivating staff to deliver high-quality standards. This position offers a competitive salary of up to £32,000 p.a., along with various employee benefits including discounts and development opportunities. Join us to make a difference every day in a dynamic environment.

Benefits

Colleague discount – up to 50%

75% colleague discount when on shift

Friends & Family discount – 20%

Access to digital GPs

Wellbeing support

Life assurance

Apprenticeships and ongoing development opportunities

Share incentive plan (SIP)

Qualifications

• Proven experience in leading a team.
• Strong support to the General Manager.
• Commitment to brand quality and safety.

Responsibilities

• Deliver exceptional customer service and operational excellence.
• Inspire the team to maintain high standards.
• Mentor and train the team for growth and excellence.
• Set an example with excellent service skills.

Skills

Leadership

Customer service

Communication

Adaptability

Mentoring

Job description

About Us
Operating in nearly 40 countries across the world, our purpose is to be the best part of the journey. Whether our customers are flying abroad on holiday, heading off on a business trip or commuting to work by train, we aim to offer them food and drink experiences that meet their many different tastes and needs.

What You’ll Get from Us
Our Commitment to learning and development is our commitment to unlocking our people’s success. We strive to provide a wide range of resources that boost our people’s skills today, and help them fulfil their potential tomorrow. No matter where you join us, you’ll have all the tools you need to take charge of your development. Surrounded by like-minded colleagues and guided by industry experts, it’s your career, your way at SSP.

Assistant Store Manager

About the Role

Assistant Store Manager – M&S Simply Food Brighton

If you're passionate about food and travel, you've come to the right place. We are the Global food travel experts, and we have something delicious for everyone. Whether you're flying, taking a train, or just passing by, we have the best food and drink options for you.

As Assistant Store Manager, you'll be rewarded with a competitive salary up to £32,000 p.a and enjoy:

• Colleague discount – up to 50%
• 75% colleague discount when on shift
• Friends & Family discount 20% (T&C apply; does not apply to all brands)
• Access to digital GPs, 24/7 helpline for you & family
• Wellbeing support through Retail Trust and family‑friendly leave
• Variety of networks to support you, Neurodiversity, LGBTQ+ and many more
• Life assurance
• Apprenticeships and ongoing development opportunities
• Share incentive plan (SIP)

We're looking for an inspirational Assistant Store Manager to join our team at M&S Simply Food. You'll have the opportunity to make a difference every day, as you support your manager and team to deliver exceptional customer service and operational excellence.

As Assistant Store Manager you’ll:

• Be passionate and dedicated and a strong support to the General Manager.
• Have the highest standards of brand quality and safety for our customers and team.
• Be an inspiration to the team to deliver outstanding customer service and loyalty.
• Mentor and train the team to grow and excel.
• Have proven experience and confidence in leading a team.
• Set an example of excellent service skills.
• Communicate effectively and clearly.
• Be adaptable and resilient in any situation.

SSP are proud to be an equal‑opportunity employer that seeks to recruit and retain the most talented individuals from a variety of backgrounds, skills, and perspectives.

Start the best part of your journey with us!