Assistant Shop Manager — Pet Charity Retail Lead

Wood Green; Kempston; On-site; GBP 9,000 - 11,000; Part time

Job summary

A charitable organization in Kempston seeks an Assistant Shop Manager to lead shop operations and enhance customer service. The role involves managing volunteers, ensuring shop presentation, and adhering to compliance standards. Ideal candidates should have supervisory experience in retail, a passion for sustainability, and strong interpersonal skills. This part-time role offers a salary of £9,318.40 for 14 hours per week or £10,649.60 for 16 hours per week.

Benefits

36 days annual leave increasing with service

Up to 8% employer pension contributions

Support towards healthcare costs

Employee wellbeing package

Life assurance (4x salary)

Enhanced parental leave

Discounts on popular brands

25% discount in charity shops

Qualifications

• Experience managing a retail team.
• Ability to maintain high customer service standards.
• Capable of training and motivating volunteers.

Responsibilities

• Maintain high standards of shop presentation and customer service.
• Oversee volunteer recruitment and training.
• Ensure compliance and handle cash.

Skills

Supervisory experience in a customer facing role

Commercial outlook

Passion for sustainability

Compassionate approach to team development

Enthusiastic attitude

Results driven focus

Adaptability

Job description

A charitable organization in Kempston seeks an Assistant Shop Manager to lead shop operations and enhance customer service. The role involves managing volunteers, ensuring shop presentation, and adhering to compliance standards. Ideal candidates should have supervisory experience in retail, a passion for sustainability, and strong interpersonal skills. This part-time role offers a salary of £9,318.40 for 14 hours per week or £10,649.60 for 16 hours per week.