Assistant Resort Amusements Manager (Blue Dolphin Holiday Park)

Inspired Gaming Group; Gristhorpe; On-site; GBP 22,000 - 30,000; Full time

Job summary

A leading gaming and entertainment company in Gristhorpe is seeking an Assistant Arcade Manager. The successful candidate will support the Arcade Manager in daily operations, oversee team schedules, and ensure outstanding customer service. Responsibilities include managing cash securely and assisting with recruitment. The role offers 33 days of annual leave and a birthday off. Weekend and evening work will be required. Join a dynamic team dedicated to providing excellent experiences to customers.

Benefits

33 days annual leave including bank holidays

Birthday Leave

Recommend a friend scheme

Recognition scheme

Wellbeing initiatives

Enhanced family friendly policies

Qualifications

• Experience in management/leadership roles is preferred.
• Ability to handle customer queries professionally.
• Basic accounting skills for handling cash securely.

Responsibilities

• Oversee the team and daily operations of the arcade.
• Organise team schedules and manage holidays/sick leave.
• Support recruitment and training of new team members.
• Guarantee high standards of customer service.

Skills

Positive can-do attitude

Excellent communication skills

Job description

Advertised on behalf of Playnation Genda Ltd

We are looking for an Assistant Arcade Manager who has a positive can‑do attitude with excellent communication skills to support the Arcade Manager in the day to day running of a busy arcade. The main function of this role is to oversee the team and ensure the business operations run smoothly. Moreover, you need to be able to handle customer queries and grievances in a professional manner, escalating where necessary.

Overview of the Assistant Arcade Manager role

• Organising team schedules, including booking holidays and managing sick leave.
• Handling cash securely.
• Support the Arcade Manager with recruitment and training.
• Supporting your team when there are staff shortages or absences.
• Guarantee high and consistent standards of customer service.
• Manage various department specific initiatives, ensuring these are completed within the scope, time, and budget.
• Applying knowledge of emerging and consistent trends to inform purchase and inventory decisions.

Benefits

• 33 days annual leave including bank holidays
• Birthday Leave (extra day off for your birthday)
• Recommend a friend scheme – put forward a friend to work for us to earn a bonus (subject to T&C’s)
• Recognition scheme awarded each quarter and annually
• Wellbeing initiatives
• Enhanced family friendly policies

Working hours

• 40 hours per week
• Including weekend and evening work

VAC-3867