Assistant Manager

Halfords; Livingston; On-site; GBP 33,000; Full time

Job summary

A leading automotive service provider in Livingston is seeking an Assistant Manager to drive operational excellence and customer satisfaction. Responsibilities include working closely with the Centre Manager, managing workshop operations, and facilitating training for colleagues. Candidates should have a strong technical background, ideally with a Level 2 or Level 3 qualification in Light Vehicle Maintenance, along with excellent communication skills. This full-time role offers a competitive salary of up to £33,000 plus an uncapped bonus scheme, and benefits including annual leave and employee discounts.

Benefits

5.6 weeks’ annual leave

Up to 50% off garage bills

Discounts on groceries and various services

Family & Friends Discount Events

Financial planning support

Access to a health cash plan

Pension Scheme & Life Assurance

Opportunities for career progression

Qualifications

• Proven ability to deliver high levels of customer satisfaction.
• Experience in coaching, training, and developing colleagues.
• Strong technical/mechanical knowledge.

Responsibilities

• Work alongside the Centre Manager to drive profitability.
• Assist with daily sales and customer service.
• Provide leadership in the workshop.

Skills

Customer satisfaction management

Coaching and training

Technical/mechanical knowledge

Health & Safety compliance

Organisational skills

Education

Level 2 or Level 3 qualification in Light Vehicle Maintenance

Tools

Set of tools

Job description

Job Details

Apply now Job no: 562454
Work type: Full time
Site: Livingston
Categories: Mechanic, Autocentre Management
Location: West Lothian
Salary: up to £33,000 per annum + bonus
Business Area: National Tyres and Autocare

Overview

Ready for the next step in management with the UK’s largest Automotive service, maintenance and repair business and we offer great career opportunities, benefits, and an uncapped bonus scheme!

Responsibilities

As an Assistant Manager, you’ll work alongside the Centre Manager to provide productive management and leadership, driving profitability, with firm focus on the customers journey. You will have had previous hands‑on experience as a mechanic or management experience in a similar environment as you will be dividing your time between the workshop, working alongside the technicians, and assisting the Centre Manager with daily sales and customer service.

Salary & Hours

• £33,000 per annum
• Average uncapped bonus of £7,100 per year (with potential to earn more)
• 5 days a week
• Earn extra with our refer a friend scheme – T&C’s Apply.

Benefits

• 5.6 weeks’ annual leave
• Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores
• Discounts on everything from groceries, shopping, insurance, days out, restaurants and more
• Family & Friends Discount Events
• Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
• Financial planning support via Wagestream - access up to 30% of your salary in advance
• GP Access, 364 days a year, 24 hours a day
• Join the Share save scheme with a 20% discount on shares
• Health Cash Plan – to access wellbeing services and claim back healthcare costs
• Pension Scheme & Life Assurance
• You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too.

What we’re looking for

• Proven ability to deliver high levels of customer satisfaction through effective management and leadership
• Experience in coaching, training, and developing colleagues in the moment
• Strong technical/mechanical knowledge, ideally supported by a Level 2 or Level 3 qualification in Light Vehicle Maintenance (or equivalent experience)
• Solid understanding of workshop operations, diagnostics, and vehicle maintenance processes
• Bring your own set of tools and put them to great use in a busy, well‑equipped workshop
• Experience of maintaining compliance with Health & Safety standards
• Excellent verbal and written communication skills
• IT proficient, with the ability and willingness to learn in‑house systems
• Strong organisational and time management skills
• Full, valid driving licence

About the Company

National Tyres and Autocare is part of the Halfords family. We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest Automotive service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.

Equal Opportunity

Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.