Assistant Installation Manager - Ashford

Weserport GmbH; Ashford; On-site; GBP 25,000 - 35,000; Full time

Job summary

A logistics solutions company based in Ashford, England is seeking a project coordinator to manage customer projects effectively. You will collaborate closely with senior coordinators, provide support during installations, and maintain quality control throughout the process. The ideal candidate should be proactive in enhancing customer processes and training staff, ensuring smooth operations and compliance with health and safety regulations. This position may involve addressing installation issues and contributing to overall project success.

Responsibilities

• Manage allocated customer projects, ensuring that dates and requirements are identified.
• Attend Site Surveys & Project Meetings, providing support.
• Deal with installation issues as they arise.
• Audit installations and report performance and issues.
• Support recruitment and development of new staff.

Job description

Main Activities

• Manage allocated customer projects, ensuring that dates, resources, and requirements are clearly identified
• Work closely with Senior Project Coordinators to ensure Internal work planner is kept up to date and accurate.
• Attend Site Surveys & Project Meetings when required – providing support to IM.
• Deal with installation issues on these projects as they arise, elevate to the Installation Manager when required, keeping full traceability on all issues.
• Review all allocated deliveries and installations prior to scheduling to ensure all equipment, staff and third-party suppliers are in-place and complete, liaising with all account coordinators where required.
• Liaise and have a good working relationship with the Installation Management team for the other region to ensure all work is covered efficiently as possible.
• Support coverage with regional AIM & IM’s.
• Provide Support and Team briefings with Team Leaders running Installation.
• Audit and spot check installations and report back performance and any issues encountered, raise non-conformances, and suggest and implement corrective actions.
• Identify opportunities for additional or ad hoc services Rhenus High tech can provide.

Staff

• Support with Cross training and upskilling of Installation staff and ensure the correct levels of experience are allocated to projects.
• Support with Timesheet authorisation and management of overtime.
• Encourage, support & Train Rhenus Team Leaders to undertake Site Surveys and create RAMS.
• Play an active role in the recruitment and development of new staff – championing the Rhenus values.

Quality

• Review customer processes and suggest improvements and change.
• Review internal install processes and provide technical support to other areas of the business.
• Provide cover for holiday and sickness for Installations Managers.
• Maintain Health and Safety records and liaise with our consultants to ensure that we work within all the relevant legislation.