Assistant General Manager Mountain 1d London Competitive + Tronc

Super8; Greater London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading restaurant group in Greater London seeks an Assistant General Manager with a passion for the restaurant industry. The ideal candidate will possess over 3 years of experience within a high-volume restaurant environment and demonstrate leadership, attention to detail, and problem-solving skills. You will be responsible for ensuring exceptional guest experiences and managing team dynamics while collaborating with kitchen staff for quality assurance. This position offers varied shifts and attractive employee benefits, including discounts and training opportunities.

Benefits

28 days of annual leave

50% discount at restaurants

Complimentary staff meals

Enhanced maternity leave

Pension scheme

Qualifications

• 3+ years of experience as an Assistant General Manager in a high-volume restaurant.
• Strong understanding of the London food scene.
• Full UK right to work documents required.

Responsibilities

• Lead the team and promote a strong team culture.
• Ensure exceptional guest experiences through effective management.
• Assist in developing strategies to enhance guest and team experiences.
• Organize regular meetings for the management team and staff.
• Identify training opportunities for team members.

Skills

Leadership

Customer service

Collaboration

Problem-solving

Attention to detail

Job description

About Us

A rare opportunity has arisen to join Super 8, shaping our next decade of success. We’re looking for an Assistant General Manager ready to bring their creativity, commercial savvy, and leadership expertise to our expanding group. You’ll receive every support and development opportunity needed to thrive in this dynamic environment.

What you’ll be doing

• You’ll always lead your team by example, promoting professionalism and a strong team culture.
• Ensure guests have an exceptional experience by managing interactions, addressing feedback, and creating a welcoming environment.
• Assist the General Manager in developing strategies to improve guest and team experiences.
• Promote collaboration by organising regular meetings and appraisals for the management team and front‑of‑house staff.
• Identify training and development opportunities for team members.
• Work with the General Manager and Head Chef to support talent development within the business.
• Be knowledgeable about our suppliers, products, and our brand.
• Collaborate with the kitchen team to maintain the quality of our dishes.
• with admin tasks, such as rota creation with the support of the General Manager.
• Ensure team training compliance is completed, in order for food safety regulations to maintain a 5‑star EHO rating.
• Oversee daily site maintenance issues, reporting and addressing concerns promptly.

What you’ll bring

• Passion and knowledge of restaurants, good cooking, good sourcing of food and drink are a great headstart. But most important is the appetite to learn, grow and be a part of building the most exciting restaurant group in London.
• 3+ years working as an Assistant General Manager within a high volume London/City restaurant.
• It would be desirable that you have good knowledge and understanding of the current London food scene.
• A calm, collected approach to running busy services, with a sharp eye for detail, unshakable standards, and a commitment to team culture.
• Flexibility to work varied shifts across 5 out of 7 days.
• Full UK right to work documents.

What’s in it for you

• 28 days of annual leave, including bank holidays.
• Access to courses, resources, and training to enhance your career.
• 50% discount at all our restaurants, along with complimentary staff meals during your shifts.
• Discounted dining at various local establishments near Super 8 Restaurants.
• Enhanced maternity leave, pension scheme, subsidised mental health support, and a cycle‑to‑work scheme.
• Refer a Friend scheme—recommend someone to join Super 8 and receive a bonus!
• Opportunities for both international and national travel to visit our suppliers and learn about sourcing ingredients and beverages.
• £300 contribution towards the purchase of a work laptop for all salaried staff members.

If this role sounds like a great fit for you, we’d love to see your application! Please keep in mind that it may take us 1 to 2 weeks to get back to you due to the high volume of applications. Thanks for your patience!