Assets and Estates Manager

Costa; United Kingdom; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading global coffee brand is seeking a qualified Surveyor to join its hybrid UK&I Property Team. The successful candidate will support various leasehold estate management strategies, focusing on complex portfolio administration. Ideal for a Chartered Surveyor with substantial retail property experience, this role offers the opportunity to work remotely with in-person collaboration and provides pathways for career growth within a dynamic organization. Join a brand committed to innovation and community impact.

Benefits

Annual discretionary bonus scheme

Private medical cover

50% discount in all Costa stores

Smart pension plan

Costa Financial Support Fund

Qualifications

• Experience managing a diverse commercial property portfolio including travel locations.
• Strong hands-on knowledge of lease events such as renewals and breaks.
• Ability to influence internal and third-party stakeholders effectively.

Responsibilities

• Support the Head of Assets & Estates in delivering the overall Portfolio plan.
• Manage and develop relationships with external property partners.
• Drive continuous improvement with stakeholders both internally and externally.

Skills

Retail property management

Stakeholder management

Lease events knowledge

Communication skills

Problem solving

Education

RICS-qualified Chartered Surveyor

Job description

At Costa Coffee, we’re on a mission to reimagine coffee experiences across the globe. From bustling cities to local communities, we’re creating meaningful coffee moments, powered by innovation and driven by purpose.

As a proud part of the Coca-Cola system and working hand in hand with our pioneering partners, we’re in over 50 countries and counting. Whether it’s served in-store, from a machine, at home, or on the go, every cup is thoughtfully crafted by our passionate teams who put heart into every moment.

Our teams truly make a difference. Whether it’s pioneering new tech for the perfect pour, launching award-winning campaigns, developing exciting new menu items, or supporting our people to grow – together, we stir up success.

We have an exciting opportunity for a qualified Surveyor to join our UK&I Property Team. Working closely with the Head of Assets & Estates, you will support the delivery of our three-year Asset and Estates Strategy while managing a complex, multi-site retail leasehold portfolio. This role is ideal for a Chartered Surveyor with strong retail property experience who is looking to progress their career within a fast-paced, growing organisation.

We value curiosity, inclusivity, and a problem-solving mindset. If you thrive in a fast-paced, global environment and are excited to make a meaningful impact, we encourage you to apply.

With inspiring experiences, development programmes, and our apprenticeship scheme, your career can grow far beyond the day-to-day.

What you’ll do

Being an Assets and Estates Manager is about so much more than bringing our coffee to the world. It’s your chance to stir up real success – which means you’ll be:

• Support the Head of Assets & Estates in delivering the overall Portfolio plan for the UK.
• Assist in the delivery of the annual lease event programme and take ownership of the transactions including rent reviews, lease renewals and re-gears across the leasehold estate, and ensuring key milestones are met within agreed timescales
• Manage and develop relationships with external property partners to drive effective estate management
• Support the planning and delivery of annual leasehold estate events and associated budgets
• Ensure robust governance, legal compliance, and risk management across concession and leasehold estates.
• Drive continuous improvement with stakeholders both internally and externally.

Who you are

It’s your unique ingredients we’re interested in:

• RICS-qualified Chartered Surveyor (preferred), with experience managing a significant and diverse commercial property portfolio (including Travel locations), gained preferably within a client/in-house environment
• Strong knowledge and hands-on experience of lease events, including renewals, breaks, and re-gears. Prior experience of working on competitive tenders in both Rail and Air locations preferred.
• Commercially aware, forward thinking with a strong interest in the retail property market and its dynamics
• Proven ability to manage and influence internal and third-party stakeholders effectively
• Excellent written and verbal communication skills, with the confidence to operate in a fast-paced environment.

So, why Costa?

We didn’t become a global coffee brand by sitting back. When you work here, you join a community that values passion, progression, and integrity—with some brilliant perks to sweeten the deal. We work in a hybrid environment, giving us the flexibility to balance life while still spending meaningful time together and building strong connections:

• Own a piece of Costa’s success by becoming a share owner in Coca‑Cola with our Share Investment Plan (SIP)
• An annual discretionary bonus scheme, based on business results and individual contribution.
• A smart pension that saves you money on tax and national insurance, and matches your contributions up to 10%
• The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure
• 50% discount in all Costa-owned stores, and 25% off in other participating stores
• Private medical cover thanks to our Private Healthcare scheme
• And that’s not all. Explore even more of our perks here: https://bit.ly/costaperks

Location – Where you’ll work: Hybrid, St Albans

Right now, our Support Centre teams work flexibly, blending home working with in‑person time whenever it matters most – whether that’s a team moment, a creative session, or simply coming together to share ideas.

We’re excited to be moving into a new home for our brand in St Albans in January 2027 – an inspiring space from which our Support Centre teams will work three days a week to connect and collaborate in‑person to bring our bold ambition to life

For any reasonable adjustments and general queries, please get in touch with [e-mail]

We believe in living life with heart – and that starts with our people. By showing up as our authentic selves, we create a culture where everyone belongs. We celebrate diversity in all its forms and are committed to building an equitable and inclusive environment—one that embraces the unique blend of experiences, identities, and perspectives each person brings. This rich diversity strengthens our teams and reflects the spirit of our global brand.

Grounded in our core values—Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge, and Trusted Team Players—we strive to make a meaningful impact in everything we do. From empowering communities through the Costa Foundation to supporting local initiatives, we’re committed to changing lives in coffeegrowing regions and right here at home.

Reimagining coffee experiences to make a difference

We’ve been changing the coffee game since day one. Founded by two pioneering brothers back in 1971, that innovative spirit (and love for great coffee) lives on in our cups, communities and Costaristas all over the world. And there’s never been a better time to join us.

“ All the exciting global initiatives that are happening at Costa are what really sold me the role.”

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