Area Service Manager

Kone México; City of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading service company in London seeks an Area Service Manager to oversee service operations and lead a team of Service Engineers. The ideal candidate should possess strong leadership abilities, excellent communication skills, and a background in service operations. This role offers competitive salary and numerous benefits, including career progression opportunities and extensive training.

Benefits

Competitive salary

Clear career progression pathways

Extensive training opportunities

25 days holiday

Company pension scheme

Life Assurance

Employee Assistance Programme

Personal Development Incentive

Cycle to work scheme

Qualifications

• Strong leadership and people-management skills.
• Excellent communication and relationship-building abilities.
• Background in service operations (lifts/escalators ideal).
• Customer-focused, organised and results-driven.

Responsibilities

• Lead, coach and support a team of Service Engineers.
• Build strong relationships with customers and key partners.
• Drive service quality, safety and operational performance.
• Oversee route planning, resource allocation and job prioritisation.
• Manage financial performance, KPIs and customer contracts.

Skills

Leadership

Communication

Customer-focused

Organisational skills

Job description

Area Service Manager page is loaded## Area Service Managerlocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: R0655322**Area Service Manager – KONE**We’re looking for a driven and people-focused Area Service Manager to lead our service operations. In this role, you’ll manage a team of Service Engineers, ensure outstanding customer satisfaction, and deliver high-quality maintenance performance across your area.**Key Responsibilities*** Lead, coach and support a team of Service Engineers* Build strong relationships with customers and key partners* Drive service quality, safety and operational performance* Oversee route planning, resource allocation and job prioritisation* Manage financial performance, KPIs and customer contracts**What We’re Looking For*** Strong leadership and people-management skills* Excellent communication and relationship-building* Background in service operations (lifts/escalators ideal)* Customer-focused, organised and results-drivenWe offer a range of fantastic benefits including:**Benefits:*** **Competitive salary (dependent on experience).*** **Clear career progression pathways.*** **Extensive training opportunities through our dedicated learning platform.*** **25 days holiday (plus bank holidays).*** **Company pension scheme.*** **Life Assurance and Employee Assistance Programme.*** **Personal Development Incentive (PDI).*** **Cycle to work scheme and other employee perks.**If you are passionate about the lift industry and looking for a new challenge with a leading company, we’d love to hear from you!**Please note:**This role is not eligible for visa sponsorship.*At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.*Read more on