Area Service Manager

Kone México; City of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading lift service provider in the United Kingdom is seeking an Area Service Manager to lead their service operations. You will manage a team of Service Engineers to ensure high customer satisfaction and effective maintenance performance. Ideal candidates will have service operations experience, strong leadership, and excellent communication skills. This role offers a competitive salary, clear career progression, and various employee benefits.

Benefits

Competitive salary

Career progression pathways

Extensive training opportunities

25 days holiday plus bank holidays

Company pension scheme

Life Assurance

Employee Assistance Programme

Personal Development Incentive

Cycle to work scheme

Qualifications

• Background in service operations, preferably in lifts/escalators.
• Organised and able to drive operational performance.

Responsibilities

• Lead and support a team of Service Engineers.
• Build relationships with customers and partners.
• Oversee route planning and job prioritisation.
• Manage financial performance and KPIs.

Skills

Strong leadership and people-management skills

Excellent communication and relationship-building

Customer-focused and results-driven

Job description

Area Service Manager page is loaded## Area Service Managerlocations: Londontime type: Na pełny etatposted on: Opublikowano dzisiajjob requisition id: R0655322**Area Service Manager – KONE**We’re looking for a driven and people-focused Area Service Manager to lead our service operations. In this role, you’ll manage a team of Service Engineers, ensure outstanding customer satisfaction, and deliver high-quality maintenance performance across your area.**Key Responsibilities*** Lead, coach and support a team of Service Engineers* Build strong relationships with customers and key partners* Drive service quality, safety and operational performance* Oversee route planning, resource allocation and job prioritisation* Manage financial performance, KPIs and customer contracts**What We’re Looking For*** Strong leadership and people-management skills* Excellent communication and relationship-building* Background in service operations (lifts/escalators ideal)* Customer-focused, organised and results-drivenWe offer a range of fantastic benefits including:**Benefits:*** **Competitive salary (dependent on experience).*** **Clear career progression pathways.*** **Extensive training opportunities through our dedicated learning platform.*** **25 days holiday (plus bank holidays).*** **Company pension scheme.*** **Life Assurance and Employee Assistance Programme.*** **Personal Development Incentive (PDI).*** **Cycle to work scheme and other employee perks.**If you are passionate about the lift industry and looking for a new challenge with a leading company, we’d love to hear from you!**Please note:**This role is not eligible for visa sponsorship.W firmie KONE koncentrujemy się na budowaniu innowacyjnej kultury współpracy, w której cenimy wkład każdej osoby. Zaangażowanie pracowników jest dla nas kluczowym obszarem zainteresowania. Zachęcamy do uczestnictwa i dzielenia się informacjami oraz pomysłami. Zrównoważony rozwój stanowi integralną część naszej kultury i codzienności. Stosujemy etyczne praktyki biznesowe oraz dążymy do rozwoju kultury współpracy, w której współpracownicy ufają sobie wzajemnie i darzą się szacunkiem, a dobre wyniki znajdują uznanie wśród współpracowników. Jako doskonałe miejsce pracy z dumą oferujemy szeroki zakres możliwości, które ułatwią osiągnięcie celów zawodowych i osobistych oraz umożliwią zdrowe, zrównoważone życie.Więcej informacji można znaleźć na stronie