Applied Services Consultant

TC Industries Of Canada Company; Belfast; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading consulting firm in Belfast is seeking an experienced Applied Services Consultant to manage customer relationships and drive product adoption. The ideal candidate will possess strong communication and technical skills, alongside a minimum of 7 years in relevant engineering fields. You'll be responsible for coaching customers, managing projects, and leading workshops to enhance aPriori software utilization. Competitive compensation, unique benefits, and a dynamic, inclusive work environment are offered.

Benefits

Pension match

Private medical & dental

Flexible time off

aPriori days

Qualifications

• 7 years total technical experience preferred.
• Experience with supplier negotiations and hands on design.
• Demonstrated success on project teams.

Responsibilities

• Develop multiple customer relationships to drive product adoption.
• Understand strategic elements of the account.
• Manage the project's technical and strategic aspects.

Skills

Excellent communication and facilitation skills

Technical knowledge of the product

Knowledge in Product Design

Strong organization skills

Strong consulting skillset

Education

BS or MS in Mechanical, Industrial, or Manufacturing Engineering

Job description

Applied Services Consultants and making our customers successful is at the forefront of everything that we do. We are our customer’s strategic advisor, coaching them to achieve their cost management goals. Our customers are looking to maximize the impact of their aPriori solution, so we provide expert guidance on best practices, advisement and execution on technical and strategic items to increase throughput, and use-case specific insights to accelerate our customer’s time to value. We advise on the most important metrics. We cut costs, and we connect different parts of the organization through data.

We are looking for “Applied Services Consultants” and making our customers successful is at the forefront of everything that we do. We are our customer’s strategic advisor, coaching them to achieve their cost management goals. Our customers are looking to maximize the impact of their aPriori solution, so we provide expert guidance on best practices, advisement and execution on technical and strategic items to increase throughput, and use-case specific insights to accelerate our customer’s time to value. We advise on the most important metrics. We cut costs, and we connect different parts of the organization through data.

Location: Belfast, NI (Hybrid) or Remote UK

Responsibilities

• Develop multiple customer relationships to drive product adoption and results to achieve full business value of the solution
• Understand strategic elements of the account to ensure solutions provided are supporting customer in reaching business objectives
• Evaluation of customer data, including analysis of large part sets and identification of savings opportunities
• Coach remote and onsite customers through sourcing strategies, and supplier negotiation approaches utilizing aPriori data, involving interaction with the supplier on the customer’s behalf. (Up to 25% travel can be expected)
• Manage the project’s technical and strategic aspects within the sourcing use case, including scoping, execution, solution configuration, user training, and mentoring, with a focus on configuring reports tied to customer outcomes and occasionally adjusting cost models to reflect manufacturing needs and supplier capabilities.
• Assist in Pre-Sales opportunities through remote and onsite cost down workshops
• Act as a strategic advisor to Product Management on the direction of product offerings in the sourcing and design use cases
• Awareness of aPriori software adoption and utilization trends, with a focus on driving renewals and capitalizing on expansion opportunities

Requirements

• Excellent communication and facilitation skills, both internal and external
• Technical knowledge of the product and in various manufacturing processes
• Knowledge in Product Design, Manufacturing, Cost Management, Sourcing, Supplier Negotiation, and Design-To-Cost
• Strong organization skills and the ability to balance multiple accounts
• Strong consulting skillset, ability to effectively respond to objectives and high-stress situations, and ability to guide the customer to the best supported solution

Education and Experience:

• BS or MS in Mechanical, Industrial, or Manufacturing Engineering
• Recommended minimum experience is 7 years total technical experience
• Engineering background preferred
• Demonstrates expertise on using the aPriori software in the sourcing and design use case to enhance the value the customer is getting out of the tool
• Demonstrated success working on project teams with a record of high customer adoption and satisfaction
• Experience with full procurement transformation, including sourcing, process development, organizational change, and business process review is highly desired.
• Experienced in supplier negotiations and/or hands on design experience

A team environment where your experience is valued, your voice is heard, and the work that you do makes an impact for our customers and employees.

aPriori offers competitive compensation and unique benefits including pension match, private medical & dental, flexible time off, aPriori days, and more in a dynamic, growing, innovative environment!

About aPriori:

Founded in 2003, aPriori is disrupting the industry’s status quo with groundbreaking work helping manufacturers digitally transform their businesses. Through our unique, patented, intellectual property, we enable manufacturers to accelerate product design, and bring products to markets faster while providing visibility to the sustainability of their design and manufacturing choices. Our impact is profound - our customers save millions of dollars each year, accelerate time to market, all while creating a better world for future generations. Though we are an established software firm, through our continued growth, we have maintained the dynamic, collaborative nature of a start-up.

With a global presence, including North America, Europe, Asia, and India, we encourage an inclusive work environment and support employees’ growth through education, training, wellness, and other programs. As our greatest asset, employees’ contributions are acknowledged through monthly company-wide meetings, often with promotions and awards. We promote a positive work culture, employee-friendly policies, flexible work schedules, pub nights, and an additional day off each quarter known as “aPriori Day”.

Interested in joining our team? We continue to build an organization of highly talented, self-motivated individuals. Our unique environment empowers employees to bring their best selves each day, asking, “How can I do better?” and then exceeding expectations. We work together towards a common goal. We nurture and celebrate each other’s successes. Employees embrace opportunities to build new skills as well as step into leadership positions where they are supported and mentored by the Senior Leadership team to grow into impactful individual contributor roles or to effectively manage teams. Innovation, adaptability, and a desire to increase your value are essential. If you possess these qualities, we want to hear from you!