Ambulatory Patient Experience Rep II — Onsite Weymouth

Boston Children’s Hospital; Weymouth; On-site; GBP 26,000 - 34,000; Full time

Job summary

A healthcare institution in Weymouth is looking for a Patient Experience Representative I to provide support in administrative operations and ensure excellent patient experiences. This position is 100% onsite. Ideal candidates should possess a High School Diploma and basic customer service skills. Responsibilities include collecting patient data, scheduling encounters, and providing clerical support. This role offers a sign-on bonus for full-time positions.

Benefits

Sign-on bonus of $2,000

Qualifications

• No healthcare experience required; basic customer service and computer skills are necessary.
• Ability to communicate effectively both orally and in writing.
• Demonstrated ability to interact positively with patients and coworkers.

Responsibilities

• Provide effective customer service to patients and families.
• Schedule patient encounters and prepare examination rooms.
• Collect and process patient demographics and clinical documentation.

Skills

Customer service

Clear communication

Attention to detail

Empathy

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

A healthcare institution in Weymouth is looking for a Patient Experience Representative I to provide support in administrative operations and ensure excellent patient experiences. This position is 100% onsite. Ideal candidates should possess a High School Diploma and basic customer service skills. Responsibilities include collecting patient data, scheduling encounters, and providing clerical support. This role offers a sign-on bonus for full-time positions.