Ambitious Hospitality Operations Manager – Luxury Hotel & Spa

Castlebridge Hospitality; Winchester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading hotel operator in Winchester is seeking a passionate Operations Manager to oversee day-to-day operations. The ideal candidate will have hotel experience at a 4/5* level and a strong understanding of all departments, particularly in Food & Beverage. You will work closely with the General Manager to drive sales, ensure exceptional customer service, and develop your team. Flexible shifts and an excellent benefits package are offered, making this an exciting opportunity for career growth.

Benefits

Heavily discounted Staff Room Rates

50% off dining

Fully funded Apprenticeship programme

Cycle to work scheme

Healthcare Cash Plans

Referral schemes

Flexible shift patterns

Monthly colleague recognition

Use of Wagestream financial platform

Employee Assistance Programme

Internal communications hub

Qualifications

• Hotel experience is essential, preferably in a 4/5* Hotel in an Operations Manager role or similar.
• Strong knowledge of all departments, particularly Food & Beverage.
• Experience in leading, managing, and developing a successful team.

Responsibilities

• Run day-to-day operations across the Hotel.
• Work closely with the General Manager to drive sales and revenue.
• Coach teams to deliver exceptional customer experience.

Job description

A leading hotel operator in Winchester is seeking a passionate Operations Manager to oversee day-to-day operations. The ideal candidate will have hotel experience at a 4/5* level and a strong understanding of all departments, particularly in Food & Beverage. You will work closely with the General Manager to drive sales, ensure exceptional customer service, and develop your team. Flexible shifts and an excellent benefits package are offered, making this an exciting opportunity for career growth.