Agile Business Analyst - Consultant - Digital Excellence

Capgemini; Manchester; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

A global technology consulting firm is seeking an Agile Business Analyst - Consultant to join their Digital Excellence team in Manchester. This role focuses on user-centred design and involves working within multi-disciplinary Agile Scrum teams. You will help clients understand new digital technologies, advise on product delivery, and build strong stakeholder relationships. The position offers hybrid working opportunities and aims to foster a supportive workplace culture.

Benefits

Flexible working arrangements

Mental Health support programs

Inclusive work environment

Qualifications

• Experience in user-centred product or service development projects.
• Ability to lead translation of user needs into user stories.
• Experience in Agile Scrum methodology.

Responsibilities

• Advise and design products for client transformations.
• Work with Agile Scrum teams on user needs and product requirements.
• Build strong stakeholder relationships and drive team goals.

Skills

User-centred product development

Agile Scrum team collaboration

Analytical thinking

Proficiency in JIRA

Stakeholder relationship building

Tools

JIRA

Job description

Agile Business Analyst - Consultant - Digital Excellence

At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting‑edge solutions. Join us to drive transformation tailored to our client’s challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose.

Your Role

As a Digital Business Analyst Consultant, you will be joining the growing and exciting Digital Factory community who are continuously sharing knowledge and expertise. We are all passionate about user‑centred design, critical thinking, problem solving and designing and building digital services and products.

Working at Capgemini Invent will give you opportunities to develop and grow, working with major clients in both public and private sector. Our offices are in a variety of locations including London, Manchester and Glasgow. We offer hybrid working, however depending on your project you may have to travel to client locations.

As an Agile Business Analyst you will

• Help our clients understand and explore how, where and why to apply new digital technologies & platforms.
• Advise, design and deliver excellent products and services for our clients to transform their businesses and deliver real value.
• Play a pivotal role in end‑to‑end user‑centred design projects, working between design, product, development and test.
• Work as part of a multi‑disciplinary Agile Scrum team, having responsibility for understanding user needs, working closely with our business partners, translating problems or requirements into user stories and defining acceptance criteria.
• Be highly customer focused and responsible for building stakeholder relationships and using your analytical thinking, problem‑solving and communication skills to help achieve the Scrum teams’ goals.

Your Profile

You will bring below skills and experience:

• Experience in a user‑centred product or service development projects.
• Experience working in a multi‑disciplinary Agile Scrum team, facilitating and supporting the end‑to‑end delivery, from research and design through to development and testing.
• Experience working with Government Digital Service (GDS) service standards.
• Ability to lead the translation of user needs and business requirements into user stories and acceptance criteria.
• Ability to be the intermediary between both business requirements and user needs, and between waterfall and Agile delivery.
• Proficiency in the use of requirements capturing methodology toolsets e.g. JIRA.
• Experience in technical business analysis with a familiarity of architectural concepts such as microservice and legacy architecture, API’s and cloud infrastructure.
• Aptitude for building highly collaborative internal and external stakeholder relationships, with both the ability to deal with conflict management and to influence key stakeholders.
• Ability to support and lead scrum team activities and ceremonies to ensure delivery of team goals.
• Ability to support effective business analysis through analytical thinking, problem‑solving and communication skills.

Ideally, you would also have:

• Experience across different sectors, including in Public Sector, Utilities, Financial Services, Consumer Products and Retail.
• Experience supporting internal operations of the team through activities such as recruitment, client development, line management, delivering trainings and mentoring.
• Certifications across Business Analysis, Agile Delivery, User Centred Design etc.

WHAT YOU’LL LOVE ABOUT WORKING HERE?

At Capgemini we don’t just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring your whole self to work. We aim to build an environment where employees can enjoy a positive work‑life balance. We embed hybrid working in all that we do and make flexible working arrangements the day‑to‑day reality for our people. All UK employees are eligible to request flexible working arrangements.

Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy.

We are a Disability Confident Employer

Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government’s Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who:

• Declare they have a disability, and
• Meet the minimum essential criteria for the role.

Please opt in during the application process.

ABOUT CAPGEMINI

Capgemini is a global business and technology transformation partner, helping organisations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55‑year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end‑to‑end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion.