Aftersales TechOps Engineer (EV Commercial Vehicles)

BYD Company Limited.; Hounslow; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading manufacturer in zero-emission transportation is seeking an Aftersales Technical Operations Engineer in Hounslow, UK. The role focuses on supporting technical activities, defect tracking, and documentation management in the commercial vehicle sector. Candidates should have a relevant engineering degree and skills in technical writing, data analysis, and vehicle systems. The position offers competitive remuneration and opportunities to contribute to sustainable transportation initiatives.

Benefits

25 holidays + public holidays

Scottish Widow workplace pension

Commute allowance

Salary sacrifice car scheme

Teambuilding events

Qualifications

• Working proficiency in English; Mandarin preferred.
• Solid understanding of mechanical components and EV technologies.
• Self-motivated and capable of working independently.
• Willingness to travel for onsite support.

Responsibilities

• Provide hands-on support during vehicle fault investigations.
• Manage and track technical defects in collaboration with teams.
• Create operational dashboards and technical reports.
• Develop and update technical SOPs and service workflows.
• Draft and edit technical documentation for service.
• Assist in deploying and maintaining TPM tools.
• Coordinate warranty and service scheme definitions.
• Support collaboration with engineering and sales teams.

Skills

Technical writing

Data analysis tools (Excel, Power BI)

Vehicle systems knowledge

Coding ability in Python or SQL

Education

Bachelor’s degree or equivalent in engineering

Job description

A leading manufacturer in zero-emission transportation is seeking an Aftersales Technical Operations Engineer in Hounslow, UK. The role focuses on supporting technical activities, defect tracking, and documentation management in the commercial vehicle sector. Candidates should have a relevant engineering degree and skills in technical writing, data analysis, and vehicle systems. The position offers competitive remuneration and opportunities to contribute to sustainable transportation initiatives.