Aftersales Manager: Build a High-Impact Service Team

The Recruitment Solution Limited; Great Yarmouth; On-site; GBP 40,000 - 45,000; Full time

Job summary

A dynamic dealer group seeks an experienced Aftersales Manager for their dealership in Great Yarmouth. The successful candidate will lead a skilled team and ensure exceptional customer satisfaction while managing performance indicators and expenses. Candidates should have strong leadership capabilities and experience in a similar role. This position offers a competitive salary and numerous benefits including opportunities for progression.

Benefits

Great working environment

Respected dealer group

Good benefits package

Opportunity for progression

Qualifications

• Experience as an Aftersales Manager or similar role in a dealership.
• Ability to lead and develop a high-performing team.
• Strong customer service and communication skills.

Responsibilities

• Lead and develop a team of Technicians and Service Advisors.
• Maintain high customer satisfaction levels.
• Manage team performance and productivity.
• Monitor expenses and produce financial reports.
• Provide training and guidance to team members.

Skills

Leadership skills

Customer service excellence

Team development

Performance management

Financial reporting

Job description

A dynamic dealer group seeks an experienced Aftersales Manager for their dealership in Great Yarmouth. The successful candidate will lead a skilled team and ensure exceptional customer satisfaction while managing performance indicators and expenses. Candidates should have strong leadership capabilities and experience in a similar role. This position offers a competitive salary and numerous benefits including opportunities for progression.