Administrative assistant

Northumberland Fire Group; Berwick-Upon-Tweed, Wooler, Alnwick, Hadston; On-site; GBP 40,000 - 60,000; Part time

Job summary

A community service organization is looking for an experienced Administrative Assistant on a part-time, fixed-term basis in Berwick-upon-Tweed. This role involves providing front-line services, managing calls, and supporting diverse administrative tasks at the Family Hub. Ideal candidates will have office experience and knowledge of Microsoft 365. Successful applicants will be enthusiastic team players dedicated to supporting children and families in their community.

Qualifications

• Proven experience in an administrative role.
• Excellent communication and organizational skills.
• Ability to multitask and work in a fast-paced environment.

Responsibilities

• Provide effective front-line service for visitors at the Family Hub.
• Manage telephone calls and administrative tasks efficiently.
• Support frontline staff in delivering services to families.

Skills

Experience in office environment

Knowledge of Microsoft 365

Team player attitude

Job description

# Administrative assistantWe are seeking an experienced Administration Assistant to join our small team on a Fixed Term part-time basis. Family Hubs offer services, universal and targeted for 0–19-year-olds (and 25 for young people with SEND), the delivery is based on a hub spoke and virtual model and provides a network of co-located, connected, virtual and digital services to support families through various interventions and programmes. This role of administrator at Berwick Family Hub in the North locality is a important role in ensuring we are engaged with the families in our communities. This includesan efficient and effective front-line service for all visitors to our Family Hub via Reception and receiving telephone calls along with all aspects of administration required to enable the service to function effectively. The role will be very varied, fast paced and requires a high degree of accuracy. For further details about the role please see the Job Description and Person Specification. We would like an experienced administrator who hasworked in an office environment, someone who can demonstrate knowledge and skills and have a good working knowledge of Microsoft 365 software. You will need to be enthusiastic, with a positive, can-do attitude; enjoy supporting those around you; be a real team player and be committed to supporting our frontline staff who strive to give our children and young people the support they deserve for the brightest future they can have. Themain officebase is in Berwick & Wooler, Northumberland, however staff will be required to cover other North Admin Family Hubs (Alnwick and Hadston) and may need to support other localities across the County to meet service requirements. ### Administrative assistant* **Salary** £12100.06 - 12292.09* **Frequency** Monthly* **Job Reference** ncc/TP/80/2580/NP* **Contract Type** Fixed Term* **Closing Date** 18 January, 2026* **Job Category** Social Care - Children Service* **Directorate** Children, Young People and Education* **Location** Berwick/ Wooler, United Kingdom* **Posted on** 22 December, 2025