Account Manager - Mid Market

Monday; Greater London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading SaaS company in London is looking for a Sales Account Manager to join their team. The role involves managing client accounts, generating revenue, and driving growth through upselling and consulting on internal processes. Candidates should have 3-5 years of B2B SaaS sales experience, strong customer-facing skills, and a BA or BS degree. This position offers an opportunity to work in a dynamic and supportive environment, contributing directly to customer success.

Qualifications

• 3-5 years of B2B SaaS sales account management experience.
• Own the full sales cycle from opportunity identification to contracting.
• Superb communication skills to establish credibility.

Responsibilities

• Generate revenue from paying customers to achieve quotas.
• Manage a portfolio of accounts as the main point of contact.
• Drive revenue streams through up-sell and cross-sell opportunities.
• Consult with customers and drive change in their organization.

Skills

B2B SaaS sales account management experience

Customer-facing skills

Presentation skills

Written communication skills

Verbal communication skills

Positive attitude

Empathy

High energy

Education

BA or BS degree

Job description

We're looking for a Sales Account Manager to join our expanding team in London. We take building an amazing product and providing the best possible service to our customers very seriously. Our clients love our product, and it's incredibly unique (and fun) to walk them to success using our platform.

About The Role

• The Account Manager will be responsible for generating revenue from paying customers to achieve sales quotas.
• Possess a comprehensive understanding of monday.com’s value propositions and connect that knowledge directly to key stakeholders.
• Proactively own and manage a portfolio of paying accounts and be their main point of contact at monday.com.
• Build and identify opportunity signals and drive additional revenue streams (up-sell, cross-sell, etc.).
• Consult with customers on their internal processes and challenge leaders to drive change across their organization.
• Partake in the kick-off call and oversee the initial implementation and onboarding process in collaboration with the Customer Success Manager.

Your Experience & Skills

• 3-5 years of B2B SaaS sales account management experience
• Own the full sales cycle, from identifying expansion opportunities, to building the relationships with key stakeholders to negotiation and contracting
• Strong customer-facing and presentation skills with ability to establish credibility with executives
• Superb written and verbal communication skills
• Positive attitude, empathy, and high energy
• BA or BS degree or equivalent, relevant work experience

Equal Opportunity Employer

monday.com is proud to be an equal opportunity employer. We hire talented individuals, regardless of gender, race, ethnicity, ancestry, age, disability, sexual orientation, gender identity or expression, military or veteran status, cultural background, religious beliefs, or any other characteristic protected by local laws.

Meet the Consulting (Sales) team

The consulting team is goal-oriented, customer-centric and comfortable dealing with big numbers. With our end-to-end consultative approach, we gain a deep understanding of our customers' pains and processes to create a tailored solution to derive maximum value from monday.com. We are quick thinkers, initiative-takers, not afraid to go the extra mile.