2681 - Operational Support Manager

Haringey GP Federation; Barnsley; On-site; GBP 40,000 - 50,000; Full time

Job summary

A reputable healthcare organization in Barnsley is seeking an Operational Support Manager for its Medicine Division. This role involves providing operational and administrative leadership for Cardiology and Respiratory services, ensuring efficient patient care and supporting performance targets. Ideal candidates will have strong management experience in healthcare, excellent communication skills, and a commitment to high standards of patient care. This is a full-time, fixed-term position.

Qualifications

• Experience in operational management within a healthcare setting.
• Demonstrated management and leadership experience within the NHS.
• Understanding of health and social care management environment.

Responsibilities

• Provide operational leadership for Cardiology and Respiratory services.
• Support service planning and delivery of performance targets.
• Work collaboratively with clinical leads and nursing teams.

Skills

Operational management experience in healthcare

Strong communication skills

Organizational skills

Leadership skills

Ability to work autonomously

Commitment to high standards

Education

Postgraduate Health or Management Diploma

Job description

This post is a 12 month fixed term/secondment opportunity

BarnsleyHospital NHS Foundation Trust is seeking a dedicated Operational SupportManager to join our Medicine Division. Working 37.5 hours per week, you willprovide operational and administrative leadership for both our Cardiology andRespiratory services.

Youwill be instrumental in supporting patient flow, performance targets, workforceplanning, and the delivery of highquality outcomes.

Weare looking for someone who is:

• Experienced in operationalmanagement within a healthcare setting
• A confident communicator withstrong organisational and leadership skills.
• Able to work autonomouslywhile maintaining close collaboration with their job share partner and widerteam.
• Committed to delivering high standards ofpatient care and continuous service improvement

Main duties of the job

Thiskey Band 6 role will support the day-to-day operational management and servicedelivery within Cardiology and Respiratory Services, ensuring safe, effective,and efficient patient care. You will work closely with clinical and operationalteams to maintain service performance, support quality improvement initiatives,and contribute to the strategic development of these vital specialties.

KeyResponsibilities:

• Provide operational leadershipand support across Cardiology and Respiratory services.
• Work collaboratively withclinical leads, nursing teams, and administrative staff.
• Support service planning,capacity and demand management, and delivery of performance targets.
• Lead on day-to-dayproblem-solving and escalation of service pressures.
• Contribute to theimplementation of quality and safety improvement programmes.
• Support workforce planning andstaff engagement within the services.

About us

Wereserve the right to close positions early

BarnsleyHospital NHS Foundation Trust is a high performing Trust, currently rated Goodby the Care Quality Commission (CQC) and achieving significant progress in thedelivery of our strategic objectives, including our ambition to be the bestPlace to Work.

Wescored best in the country in the most recent NHS Staff Survey for teamwork,compassionate leadership, and supporting work/life balance. In 2024's survey,the Trust also scored above average in every theme of the NHS People Promisethe promise NHS colleagues make to each other to improve the experience ofworking in the NHS for everyone.

Weare proud of the commitment of our colleagues to ensuring a strong andsustainable future and our organisation is highly valued by our localcommunities.

Therehas never been a better time to join Barnsley Hospital. It is moving at paceand a we can do this attitude is evident right through the organisation.

BarnsleyHospital NHS FT is committed to promoting equality of opportunity and fairtreatment to all applicants.

Forindividuals who may require sponsorship under the skilled worker or health& care visa route please use the link on the right hand side of the advertto check your eligibility, please note that band 2 and 3 entry roles are nolonger eligible for sponsorship.

Thecost of the DBS (criminal records check) for Band 6 and above roles will onlybe met by the successful candidate(s) through salary deduction.

Job responsibilities

Please refer to the attachedJob Description and Person Specification for full details of the role andresponsibilities.

Person Specification

Trust Values

• In around 100 words please describe what Equality & Diversity means to you and why they are important.
• In around 100 words please describe what motivates you to do a good job.

Qualifications

• Postgraduate Health or Management Diploma or willing to work towards.

Knowledge and Awareness

• Understanding of Health care and Social Care management environment and roles and responsibilities within it.
• Capacity and Demand awareness.
• Performance management methodology.
• Ability to assimilate & co-ordinate various agendas prioritising appropriately.
• Knowledge and awareness of:
  • National targets and local access targets
  • National Service Frameworks
  • Clinical Governance
• Sound understanding of management processes and procedures.
• Service Improvement methodologies.
• Understanding and working Knowledge of an electronic patient record system (EPR).
• Clinical Engagement.
• Waiting list and outpatient management.

Experience

• Demonstrate management and leadership experience within the NHS.
• Experience in operational management within a complex health or social care environment.
• Demonstrable experience of NHS administrative process.
• Track record of undertaking and successfully completing change management.
• Demand and capacity planning experience.
• Cancer pathway management.
• Business planning.
• Complex change.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.