24/7 Emergency Call Handler & Switchboard Operator

Transformationunitgm; Crewe; Hybrid; GBP 25,000; Part time

Job summary

A regional healthcare provider is seeking a part-time Telephonist in Crewe. This role involves covering a 24-hour rota including night shifts, bank holidays, and weekends. Candidates should demonstrate reliability, confidence, and a flexible approach to work. Responsibilities include managing emergency calls, programming pagers, and providing exceptional customer service. The ideal candidate will possess strong multitasking abilities and a positive attitude. The position offers a salary of £24,465 pro rata, with additional enhancements for unsocial hours.

Qualifications

• Ability to handle emergency calls calmly and efficiently.
• Flexible approach to work and scheduling.
• Excellent multitasking skills required.

Responsibilities

• Answer calls swiftly and efficiently.
• Manage emergency calls as they arise.
• Program pagers when requested.

Skills

Call handling

Customer Service

Reliability

Confidence

Job description

A regional healthcare provider is seeking a part-time Telephonist in Crewe. This role involves covering a 24-hour rota including night shifts, bank holidays, and weekends. Candidates should demonstrate reliability, confidence, and a flexible approach to work. Responsibilities include managing emergency calls, programming pagers, and providing exceptional customer service. The ideal candidate will possess strong multitasking abilities and a positive attitude. The position offers a salary of £24,465 pro rata, with additional enhancements for unsocial hours.