1st Line IT Helpdesk Engineer – Hybrid, Private Healthcare

Abingdon School; Abingdon; On-site; GBP 27,000 - 31,000; Full time

Job summary

A leading educational institution based in Abingdon is seeking a motivated IT Support Engineer to provide first-line technical support across its sites. The successful candidate will manage the IT Helpdesk, assist pupils, staff, and parents, and contribute to IT projects. A competitive salary, a contributory pension scheme, and private healthcare are included in the benefits package. The role emphasizes diversity and inclusion, welcoming applications from all backgrounds.

Benefits

Generous contributory pension scheme (14.1% employer contribution)

Private healthcare insurance

25% remission on school fees

Qualifications

• Strong ability to manage multiple tasks and priorities.
• Experience in providing 1st Line IT support.
• Ability to work well under pressure.

Responsibilities

• Oversee day-to-day operations of the IT Service Desk.
• Provide high-quality IT support to stakeholders.
• Manage the IT Helpdesk and log technical support calls.

Skills

Excellent organisational skills

Strong communication skills

Interest in technology

Job description

A leading educational institution based in Abingdon is seeking a motivated IT Support Engineer to provide first-line technical support across its sites. The successful candidate will manage the IT Helpdesk, assist pupils, staff, and parents, and contribute to IT projects. A competitive salary, a contributory pension scheme, and private healthcare are included in the benefits package. The role emphasizes diversity and inclusion, welcoming applications from all backgrounds.