Strategic-Jobs in Deutschland

Join to apply for the CS Strategic Projects Manager role at Agicap.

Reporting directly to the Deputy Global COO, you will play a key role in Agicap’s journey to exceed €100M in ARR over the coming years. As a CS Strategic Projects Manager, you will be responsible for the project management of the most impactful projects for Agicap’s Customer Success department. You will play a key role in Agicap\'s hypergrowth by working closely with Agicap’s management team. You will lead transverse projects and support the Head Ofs across all CS functions: Care, Account Management, Techs and Implementation. You will have to be their trusted business partners by understanding their main pains, identifying critical paths to fix them and operationally deliver both the action plans and the change management. You will work on a multi-country scope (France, DACH, Italy, UK, Spain).

• Contribute to CS organizational changes
• Define the overall onboarding strategy to activate our 8000 customers
• Work on efficiency program to unlock added value for our clients
• Adapt compensation plans to align with Agicap’s growth strategy
• Create, formalize and improve internal processes in collaboration with operational teams
• Support Head Ofs and Team Leads with change management
• Deliver operational solutions and changes

• +3 years of experience, ideally in a consulting firm or in a similar role in a SaaS scale-up
• Master\'s degree in a top business or engineering school
• A Doer mindset and an appetite for diving into operational problems
• A success-driven personality focused on making an impact daily and actively contributing to an entrepreneurial adventure
• A good understanding of the B2B SaaS ecosystem, ideally some knowledge in the Treasury Management System (TMS) world
• Excellent oral and written communication skills
• The ability to adapt to a fast-scaling environment
• The ability to work with diverse teams and to drive, coach, and improve the performance of their team
• Native language: French, German or Italian
• Fluent English required

• Ideally located in Berlin, one of the following Agicap offices could work as well: Lyon, Milan, Lisbon
• Mostly on-site presence, some weekly remote days
• Competitive salary and benefits package
• Opportunity to work in a fast-paced and innovative environment
• Career growth and development opportunities

• Not Applicable

• Full-time

• Project Management and Information Technology

• Software Development