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Remote Customer Support Specialist, Healthcare Tech
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Remote Customer Support Specialist, Healthcare Tech
Job summary
A leading healthcare tech company is seeking a Customer Support Specialist to provide exceptional support and problem-solving skills remotely. The ideal candidate should have a bachelor's degree, be proficient in MS Office, and possess healthcare or clinical experience. This role includes responsibilities like answering inquiries, documenting client needs, and ensuring client satisfaction. Benefits include remote work, health coverage, and generous PTO.
Benefits
Qualifications
- Proficient in MS Office and related products.
- Technically savvy with an ability to easily learn new software.
- Healthcare or clinical experience preferred.
Responsibilities
- Deliver an exceptional client experience by identifying and documenting client needs.
- Answer incoming customer inquiries and solve issues.
- Provide consistent, professional client support.
Skills
Education
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.