Overview
The Learning Consultant – Focus: Experienced Agents plays a critical role in driving early success and long-term retention for experienced agents affiliating with Coldwell Banker Realty. This role blends 1:1 coaching, small group facilitation, and strategic support for local leadership to ensure agents are productive, connected, and aligned to Coldwell Banker’s value proposition from day one.
Responsibilities
Experienced Agent Onboarding Support
- Deliver personalized onboarding experiences for experienced agents during their first 90 days
- Facilitate 1:1, small group, and cohort-based sessions to drive productivity and system adoption
- Identify key agent needs and coordinate with field leaders to ensure a seamless transition
- Execute against the national onboarding framework while customizing for market and agent nuance
- Contribute to ongoing optimization of the "Reimagine 25" onboarding strategy
Regional President Liaison
- Serve as a strategic partner to Regional Presidents and RVPs by sharing trends and insights from the field
- Participate in leadership meetings and support local initiatives by sourcing learning tools and training resources
- Ensure leaders are informed and equipped with the latest learning and development updates
Cross-Enterprise Collaboration
- Collaborate with other learning teams, including Sotheby’s International Realty support
- Maintain consistency of messaging, programming, and onboarding experience across brands
Ongoing Experienced Agent Communications
- Facilitate warm hand-offs to managers once onboarding is complete
- Maintain an open line of communication to field questions and reinforce adoption
- Ensure smooth transition from onboarding to ongoing support
Success Measures
- Accelerated agent production within first 90 days
- Positive onboarding experience and engagement scores
- Increased adoption of Coldwell Banker tools and services
- Improved agent retention in the first 12 months
- Field leader satisfaction with onboarding partnership and support
EEO Statement: EOE including disability/veteran