Lead Data Analyst Workplace Solutions

Vanguard Group; Pennsylvania; Hybrid; USD 165,000 - 195,000; Full time

Job summary

A leading financial services firm is seeking a Lead Data Analyst to enhance client experience through data-driven insights. The role involves developing dashboards, analyzing complex datasets, and collaborating with teams. The ideal candidate has a degree in a quantitative field and strong analytical skills, with at least 5 years of experience. This position offers a competitive salary and a hybrid work model.

Qualifications

• 5 years of relevant work experience.
• Graduate degree preferred.
• Ability to visualize insights and communicate effectively.

Responsibilities

• Develop data-driven insights to improve client experience.
• Maintain dashboards to track key performance indicators.
• Analyze complex datasets using statistical techniques.

Skills

Analytical skills

Python

SQL

Tableau

Machine learning methods

Education

Undergraduate degree in analytic/quantitative field

Job description

Lead Data Analyst – Workplace Solutions

Join to apply for the Lead Data Analyst – Workplace Solutions role at Vanguard.

Responsibilities

• Work closely with business partners to develop data-driven insights and recommendations to improve the client experience.
• Develop and maintain dashboards and reports to track and monitor key performance indicators.
• Collaborate with cross-functional teams to develop and implement solutions to improve the client experience.
• Use statistical techniques to analyze large and complex datasets.
• Analyze customer data to uncover trends and patterns that impact the client experience.
• Collaborate with cross-functional teams to design and execute experiments that test hypotheses and measure the impact of new initiatives on customer experience and business performance.
• Communicate insights and recommendations to stakeholders across the organization, including senior management, to inform decision‑making.
• Stay current with industry trends and emerging technologies related to data analytics, customer experience, and financial services.

Qualifications

• Undergraduate degree in an analytic/quantitative field such as Data Science, Business Analytics, Applied Mathematics, Statistics, Economics, or related quantitative field of study or equivalent combination of training and experience. Graduate degree preferred.
• 5 years of relevant work experience.
• Extraordinary analytical skills, coupled with the ability to form hypotheses and draw meaningful insights from disparate data sources. The ability to understand data, process it, extract value from it, visualize it and communicate insights to audiences of various backgrounds, including senior management.
• Demonstrated track record of building strong relationships across technical and non‑technical crew.
• Strong command of advanced data analysis tools and software (Python, SQL, Tableau).
• Experience working within a cloud‑based (AWS), big data environment.
• Machine‑learning methods: regression models, propensity models, segmentation, optimization, experimental test design, time series analysis, cohort analysis, Bayesian methods, decision trees, text analysis, preferred.
• Highest standards of accuracy and precision; highly organized.

Sponsorship

Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard, we don't just have a mission—we're on a mission. To work for the long‑term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in‑person learning, collaboration, and connection. We believe our mission‑driven and highly collaborative culture is a critical enabler to support long‑term client outcomes and enrich the employee experience.

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Seniority Level

Mid‑Senior level

Employment type

Full‑time

Job function

Information Technology

Location & Salary

Philadelphia, PA

Salary: $165,000 – $195,000 (annually)

Posted: 1 week ago