IBM Associate Partner - SAP User Experience Architect

IBM; Tempe (AZ); Hybrid; USD 120,000 - 150,000; Full time

Job summary

A global technology company is seeking an experienced Associate Partner - SAP User Experience Architect to enhance their SAP UX strategy. This role entails leading design initiatives, engaging clients, and mentoring junior team members. The ideal candidate will have over 10 years of experience in UX design, particularly with SAP interfaces. The role offers a hybrid work environment, allowing flexibility in work location across the U.S.

Qualifications

• Minimum of 10 years of experience in UX design, ideally within the enterprise software or SAP ecosystem.
• Proven expertise with UX design tools and methods, including usability testing.
• Strong project management skills with a history of leading discussions.

Responsibilities

• Lead the design of SAP interfaces ensuring seamless user experience.
• Engage with clients to translate needs into effective design concepts.
• Collaborate with teams to execute UX strategies.

Skills

UX design principles

User research

Stakeholder engagement

Communication skills

Education

Bachelor's degree in Computer Information Systems or related field

Tools

Signavio

LeaniX

WalkMe

Sketch

Figma

Adobe XD

Job description

Overview

We are seeking a talented IBM Associate Partner - SAP User Experience Architect to join our dynamic team. The ideal candidate will possess deep expertise across SAP's UX interfaces and applications, specifically Signavio, LeaniX, and WalkMe. As an Associate Partner, you will play a critical role in shaping our SAP UX strategy, driving innovation, and enhancing our differentiation in the market.

Your role and responsibilities

We are seeking a talented IBM Associate Partner - SAP User Experience Architect to join our dynamic team. The ideal candidate will possess deep expertise across SAP\'s UX interfaces and applications, specifically Signavio, LeaniX, and WalkMe. As an Associate Partner, you will play a critical role in shaping our SAP UX strategy, driving innovation, and enhancing our differentiation in the market.

Responsibilities:

• UX Expertise and Leadership: Demonstrate a strong understanding of user experience principles, design patterns, and SAP-specific UX guidelines, leading the design of seamless, engaging, and intuitive SAP interfaces for clients.
• Tool Proficiency: Expertise in using Signavio for business process modeling, LeaniX for low-code application development, and WalkMe for digital adoption and guidance. Leverage these tools to create customized, user-centric solutions that drive adoption and improve user satisfaction.
• Client Engagement: Serve as a UX subject matter expert for clients, guiding them through the design and implementation of SAP user experiences. Translate user needs and business requirements into compelling design concepts, fostering strong relationships with key stakeholders.
• Partnership Enhancement: Collaborate closely with IBM and SAP teams to ensure alignment with strategic objectives, participate in joint initiatives, and contribute to the co-creation of innovative UX solutions and services.
• UX Strategy and Differentiation: Identify and amplify our unique value proposition for SAP UX design, crafting compelling go-to-market messages that resonate with target clients and set us apart from competitors.
• Design System and Component Management: Contribute to the development and maintenance of a reusable design system and component library for SAP applications, ensuring consistency and efficiency across projects.
• User Research and Usability Testing: Conduct user research, usability testing, and heuristic evaluations to inform design decisions and validate design concepts. Ensure that solutions meet user needs and expectations.
• Collaboration and Cross-Functional Work: Work closely with internal teams, including UX designers, product managers, developers, and project managers, to ensure seamless execution of UX strategies, projects, and initiatives.
• Thought Leadership: Contribute to thought leadership activities, such as speaking at events, publishing articles, and engaging with the broader SAP and IBM communities, establishing our firm as a trusted advisor in the SAP UX space.
• Incentive Maximization: Stay updated on incentive programs and work diligently to qualify for and maximize financial rewards associated with successful SAP UX implementations and partnership milestones.
• Market Awareness: Maintain a thorough understanding of SAP and IBM market dynamics, competitive landscapes, and emerging trends to advise clients on best practices and anticipate future needs.
• Mentorship and Team Development: Mentor junior UX architects and team members, sharing knowledge, fostering growth, and promoting a culture of continuous learning and improvement.

Work arrangement: Hybrid: Your work location of City, State was assigned based on business need and currently your role designated as a hybrid role. Hybrid roles are expected to perform their primary duties from a combination of IBM location, client sites or work at home. The required number of days to be in the office is to be determined by your management team. Any changes to this work arrangement must be preapproved by your manager before any changes are made. This Job can be performed from anywhere in the US.

Required technical and professional expertise

Education and Certifications: Bachelor\'s degree in Computer Information Systems, Business Management, Interaction Design, Human-Computer Interaction, or a related field. Relevant certifications, such as SAP Certified Application Associate or SAP Certified Technology Associate, are preferred.

Technical Expertise:

• Proven experience in UX design for enterprise software, with a strong focus on SAP interfaces and applications.
• Deep understanding of UX design principles, patterns, and methodologies, including user research, usability testing, and information architecture.
• Expertise in using UX design tools such as Sketch, Figma, and Adobe XD.
• Familiarity with low-code/no-code platforms like LeaniX and digital adoption platforms like WalkMe.
• Knowledge of business process modeling using tools like Signavio.

Professional Skills:

• Excellent communication and presentation skills, with the ability to articulate complex UX concepts to diverse audiences.
• Strong project management and stakeholder engagement skills.
• Proven ability to lead UX discussions, drive consensus, and resolve complex design issues.

Industry Experience: Minimum of 10 years of experience in UX design, consulting, or implementation roles, preferably within the enterprise software or SAP ecosystem

Leadership Potential: Demonstrated potential to grow into a senior leadership role, with the ability to mentor junior team members, inspire collaboration, and drive results.

Cultural Fit: Align with our company values, embrace a customer-obsessed culture, and maintain a strong commitment to innovation and excellence.

Note: This job description is intended to provide a high-level overview of the role, and specific duties may vary based on business needs and priorities.

Preferred technical and professional experience

Hiring manager and Recruiter should collaborate to create the relevant verbiage.

IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.