Data Analysis jobs in United Kingdom

Main area Operational Management Grade NHS AfC: Band 6 Contract Permanent Hours Full time - 37.5 hours per week (37.5 hours per week) Job ref 216-AM-CO7744725

Employer University Hospitals Plymouth NHS Trust Employer type NHS Site Brittany House Town Plymouth Salary £38,682 - £46,580 Per Annum Salary period Yearly Closing 11/03/2026 23:59

An exciting opportunity has arisen to join the Performance Information Team who are seeking to appoint a Senior Performance Information Analyst to extract data from the Trust’s various information systems in order to analyse and present the data as information for performance/clinical/statistical purposes, and support the on-going design and development of new reporting systems and structures to meet the user’s specification.

Preference will be given to internal Trust staff, as well as ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification.

The post-holder will have a key role in monitoring the Trust’s performance against key national targets, and will be required to actively inform Trust staff when unfavourable variances arise, in a timely manner, so that corrective action can be initiated.

Using specialist knowledge of NHS data, both internal and specific to the Trust, and external pertaining to national datasets and standards, the post-holder will give advice and guidance to users on the content of information and interpretation in line with national and local guidelines.

The post-holder will be an expert in SQL development (and associated technologies), understanding best practice for the life-cycle of reporting, from requirements through to analysis and deployment.

We are a people business – where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care. The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation for adventure.

PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY. If you have any issues with applying online and need additional support including reasonable adjustments with the application process please contact the recruitment manager for this post who will put you in touch with the recruitment team. We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time/flexible working for our advertised roles. Please contact the recruiting manager to discuss this prior to your application submission. We commit to giving this full consideration in each case. We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams. It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.

PRIMARY DUTIES & AREAS OF RESPONSIBILITY

Reporting / Monitoring / Analysis

• To play a key role in the development and maintenance of Primary Target List (PTL) reporting systems.
• To lead in the development of information systems capable of supporting national service policy as and when required i.e. as ISB notifications are published, guidance from DoH, LAT or CCG.
• Responsible for the development (to include consideration of a range of options in terms of presentation and making recommendations to customers), implementation and maintenance of a defined range of performance reporting systems, in order that they are fit for purpose as specified e.g. RTT, A&E, Theatres, Spells, FCEs, Outpatients, Cancer, all sections of Pharmacy including Supply, Procurement, Clinical, Production, Commercial Services and High Cost Drugs and Clinical Trials etc as directed by the Information Provision Team Leader.
• To apply rigorous project management techniques on all new developments to ensure customer requirements are met. Understanding what the service user is trying to achieve, the benefits of the requirement and how it will need to be measured.
• To analyse key performance variances, identifying possible explanations.
• To provide daily operational information to Service Lines (eg PTLs & Dashboards), essential in the delivery of key targets, and promote correct usage throughout the Trust via education and training.
• Responsible for the production of Board level reporting ensuring that statistical analyses are reported with clarity and accuracy and the content is concise and relevant.
• To assist in the training of all relevant staff in the use of management information in their respective roles.
• To understand the Information Governance rules pertaining to handling Personal Confidential Data.

Performance Management

• To use analytical/statistical techniques to identify those service areas requiring managerial attention. Working alongside service management teams to make recommendations for a suitable range of solutions consistent with national and local targets and policies.
• To explain and aid understanding of performance issues (including the wide ranging scale and scope of performance measures) and other complex patient flow analyses to a wide range of audiences including Service Line Managers, Trust Directors, specific staff groups (e.g. ward clerks), Peninsula wide working groups. This will require the explanation of a range of analytical and statistical techniques.

Commissioning / Payment by Results

• To assist in the development and maintenance of a suite of reports, consistent with routine performance monitoring, that accurately describes the income due to the Trust under the Payment by Results regime.
• To assist in the development of systems suitable for Payment by Results which will enable the forecasting of activity levels required, given changing referral levels/capacity etc., and use this to justify that the activity levels are necessary.
• To monitor and review the Trust’s Service Level Agreement Monitoring reports and the associated algorithm, in conjunction with the Data Solutions Team, to ensure consistency with other reports both within the Trust and those produced by external bodies.

Information Provision

• To undertake complex analyses in order to aid the understanding of clinical and performance issues by linking various systems and using other knowledge sources, taking into account the possible conflicting opinions of senior clinical staff, to produce meaningful explanations.
• Lead in the maintenance of the Trust’s shared information drives (FBM and PTL) and ensure users can utilise the delivery tool effectively and understand the contents by carrying out training either on a one-to-one basis or via workshops. Ability to explain analytical and complex concepts to lay persons is required.
• Post is required to analyse information entered into the Trust’s IT systems and, via experience gained, judge whether action needs to be taken in terms of user input correction or whether further investigation is required into understanding real outcome variation. Ad-hoc problem solving is an important factor in this role. At this level post-holder will be expected to undertake analytical studies where the data used and the outcomes/interpretation may be very complex and difficult to explain or contentious in their nature.
• Provide a support role, in terms of extracting relevant data sets and assisting with analyses, for both the Clinical Audit Department and other staff members undertaking Research & Development projects.
• To take a leading role in the accurate provision and timely submission of certain statutory returns required by external national bodies on a daily, weekly and monthly basis.
• Responsible for the development and implementation of regular data quality audits, both in terms of identifying issues and directing users in how to correct mistakes and developing new methodologies for the analysis process. May require post-holder to suggest changes to working practices both within own department and Trust wide as a result.
• To review the processes of the team and where appropriate automate the process to improve productivity and quality.

For more details, please see the attached Job Description and Person Specification.

• Comprehensive and detailed proven knowledge of NHS information datasets, data manual and IT / reporting systems.
• Understanding of the Payment by Results regime.
• The ability to analyse complex patient flows through hospital services.
• Substantial demonstrable experience in NHS Information Analysis.
• Proven expert knowledge of Hospital Patient Administrative Systems.
• Advanced user of the MS Office Suite.
• Advanced user of SQL and related technologies.
• Advanced user in SSRS or equivalent reporting tool.
• Understanding of clinical terminology.
• Project Management demonstrable experience in an NHS environment including requirements life-cycle.
• Staff supervisory skills.
• Statistical analysis demonstrable experience.
• Understanding of NHS policies and targets.
• Proven knowledge of best-of-breed reporting technologies e.g. QlikView, Tableau.
• EPIC certified in the following modules; Cogito, Caboodle Data Model & Clarity Data Model.

• Educated to degree level or equivalent demonstrable experience working in an NHS information analysis position.
• Advanced ECDL or equivalent.
• Formal certified training in SQL or demonstrable experience with SQL, preferably T-SQL dialect.
• Formal (A level or graduate) to include numerical/statistical/data management study.
• MSSQL Certified.

• Excellent communication skills, both written and verbal, including presenting complex information to large groups of staff.
• Influencing others effectively.
• Ability to explain analytical/complex concepts to lay persons.
• Ability to prioritise workloads.
• Teaching and mentoring skills.
• Analytical mind.
• Advanced and accurate keyboard skills.
• Ability to concentrate despite frequent interruptions.
• Ability to review and improve team processes and procedures.

• Team player.
• Ability to work under own initiative in order to deliver agreed objectives with minimal managerial supervision and lead on specialist projects when given outline brief.
• Ability to create networks effectively and develop a range of contacts that will support in the delivery of own key objectives.
• Ability to cope with tight deadlines, constantly changing priorities and pressure.
• Handle sensitive information (performance / political / patient level) with appropriate discretion.
• Dedicated.
• Frequent requirement for high levels of concentration to be sustained for long periods with the ability to deal with frequent interruptions from customers.
• Ability to cope with long periods of VDU usage.
• Ability to motivate others.
• Positive attitude in all circumstances.

• Flexible in terms of hours worked and work given.
• Hybrid working – follow rota for home and office working.
• Required to be on site at least 2 days a week.

PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY INCLUDING YOUR JUNK FOLDER.

If you need support with the online application process or require reasonable adjustments with the application and/or interview process please contact the Recruiting Manager for this post.

We recognise that work life balance is important for our colleagues and so we invite requests from applicants about less than full time/flexible working for our advertised roles. We recommend contacting the manager of the role prior to applying and we commit to giving requests full consideration.

We welcome and encourage applicants who identify with all protected characteristics to apply for our roles. We believe that diversity strengthens our teams and improves our patients' experience. At UHP we aim to create an inclusive workplace and hospital where everyone feels they belong and included.

It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.

Providing false information is an offence and could result in the application being rejected or summary dismissal/police action if an applicant is successful.

Please note that if you are successful in your application and accept the position you agree that the Staff Health and Wellbeing Department can access your health records from your current/previous employer in order to check the status of your inoculations and screening tests. This is an automated process and the information will only be used for these purposes prior to your taking up the position with us.

Name Carrie Jory

Job title Information Provision Team Leader

Email address carrie.jory@nhs.net

Telephone number 01752432100

Additional information

For general recruitment enquiries, please contact us by phone to speak to the Recruitment Team. For enquiries specific to this vacancy, please contact us by email only.

We do not accept unsolicited CVs from agencies. We work with a defined list of preferred suppliers and only pay agency fees where there is a signed agreement. Providing unsolicited CVs will not be considered.