WRVS Services Welfare Officers

Royal Voluntary Service; United Kingdom; On-site; GBP 24,000 - 27,000; Full time

Job summary

A charitable organization in the UK is seeking a Services Welfare Officer to provide welfare support to service personnel. This role includes managing welfare centers and compiling statistics. Candidates must have strong communication skills, be adaptable, and willing to relocate. The position offers free accommodation and significant benefits, making a real difference in the lives of service members.

Benefits

Free accommodation

Subsidised meals

37 days’ holiday

Excellent pension scheme

Employee assistance programme

Qualifications

• Strong communication skills and experience with young adults required.
• Must be able to work flexible hours, including evenings and weekends.
• Willingness to relocate and live in military accommodation for extended periods.

Responsibilities

• Provide impartial welfare support to service personnel.
• Ensure smooth operation of Services Welfare Centres.
• Compile monthly statistics and support the Chain of Command.

Skills

Strong communication and interpersonal skills

Experience working with young adults

Ability to work evenings, weekends and bank holidays

Self-motivated and adaptable

Full UK driving licence

Willingness to relocate

Job description

Services Welfare Officer

Salary of £24,355 per annum, rising to £26,651 after successful completion of a 6‑month probationary period.

Location: Based at one of the military bases within the UK, with relocation to a new site every two years.

Hours: 36 hours per week over 6 days, including evenings, weekends and bank holidays.

Why join us?

• A role that truly makes a difference to the lives of service personnel
• Opportunities to travel and experience life in unique locations
• Comprehensive training and ongoing support
• Free one‑person Officers mess accommodation provided
• Subsidised food and drink
• Initially based on site in the UK with the opportunity to be considered to work abroad at a later stage

Job Responsibilities

• Provide impartial welfare support to service personnel and make referrals to the Chain of Command or appropriate agencies when needed.
• Ensure the smooth running of Services Welfare Centres, maintaining high standards in operations, activities, and health & safety.
• Offer insight into morale by compiling monthly statistics and supporting the Chain of Command.
• Build strong relationships with welfare agencies and attend welfare meetings.
• Represent Services Welfare at formal functions, exhibitions and events.
• Occasionally deliver induction presentations and attend training courses.
• Work flexibly, including occasional out‑of‑hours support.

Job Requirements

Essential

• Strong communication and interpersonal skills
• Experience working with young adults
• Ability to work evenings, weekends and bank holidays
• Self‑motivated, adaptable and able to work independently
• Willingness to relocate and live in military accommodation away from home for extended periods
• Full UK driving licence and UK passport

Desirable

• Relevant experience (e.g. youth work, social work or teaching)
• Experience networking with agencies
• Knowledge of the military environment (although not essential)

Job Benefits

• Free accommodation and subsidised meals
• 37 days’ holiday per annum (including UK bank holidays)
• 3 x WRVS Salary Death in Service Benefit (subject to qualification)
• Company sick pay
• Employee benefits package including rewards website, 24‑hour doctor line and financial support for dental/optical care
• Excellent pension scheme (10% employer contribution)
• Free and confidential employee assistance programme with up to six face‑to‑face sessions
• Access to award‑winning e‑learning and development opportunities

Application Process

Please note that the role is subject to a satisfactory DBS/PVG check for the successful candidate.

The closing date for this role is 26 January 2026. However, we reserve the right to close this vacancy early should sufficient applications be received.

As part of Royal Voluntary Service our goal at WRVS is to welcome everyone and build inclusive and diverse teams. We celebrate difference and encourage everyone to join us and be themselves at work. To find out more about our commitment to EDI, visit our website.