Workshop Technician – MC Mawsley

Manitou Group; United Kingdom; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading equipment service company in the United Kingdom is seeking a skilled depot service engineer. In this role, you will maintain, repair, and inspect telehandlers and forklifts, ensuring high standards of technical support and customer service. You will need strong communication skills, a good understanding of mechanics, and relevant qualifications such as NVQ level two. This position offers an exciting opportunity for growth within a supportive and dynamic environment.

Qualifications

• Competent in electrical/hydraulic systems.
• Experienced in fault finding/diagnostics using a laptop.
• Knowledge of mechanical terminology.

Responsibilities

• Maintain, repair and inspect telehandlers and forklifts.
• Conduct Loler/Puwer inspections and certifications.
• Provide technical support to customers.

Skills

Excellent communication and negotiation skills

Problem solving skills

High level of understanding of mechanics

Customer service skills

Teamwork

Education

NVQ level two or above

Up to date CSCS card

Tools

Google Sheets

Microsoft Office

Job description

As our depot service engineer you will maintain, repair, and inspect telehandlers, forklifts etc

Carrying out work in our yard on new and used machinery

Repair and Diagnose customers machines in our depot

Providing Loler/Puwer inspections certifications

Liaise with the service dept to estimate and advise on equipment repair costs and repair timescales

To provide technical support to our customers

Complying with company guidelines on Health and Safety at work

Any other duties that may be reasonably requested by your manager

To be flexible if required to go out and support our customers

What We’re Looking For:

• Excellent communication and negotiation skills
• The ability to make decisions without recourse to others
• Problem solving skills, including priority setting
• The ability to work as a team member, whilst maintaining independence
• The ability to promote and maintain healthy working relationships
• Business, commercial, financial & customer focus
• Good telephone manners and customer service skills.
• High level of understanding of mechanics and associated terminology
• Reliable, honest and trustworthy
• Flexible & Resilient
• Strong sense of ownership and enthusiastic work ethic
• The ability to manage the workshop engineers and Apprentice, also to manage the outside engineers if in our yard with relevant work.

Education / Professional Qualifications Required for the Position:

• You will be competent in electrical/hydraulic systems
• You will be experienced in fault finding / diagnostics (using a Laptop)
• NVQ level two or above
• Have an up to date CSCS card
• Knowledge of Google Sheets and Docs or Microsoft equivalent