Workshop Lead: Elevate Repairs & Customer Experience

Solus Accident Repair Centres Company; England; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading vehicle repair company in the UK is looking for a workshop team leader to foster a collaborative environment focused on quality repairs and customer satisfaction. In this role, you will lead the team to ensure high-quality service with a commitment to continuous improvement. The ideal candidate will have proven technical competence and experience in the motor repair industry. You will also enjoy competitive salary, bonus opportunities, generous holiday, and various employee benefits.

Benefits

Competitive salary

Bonus opportunity

Company pension scheme

33 days’ holiday

Employee discounts

Aviva Save As You Earn scheme

Supportive policies

Wellbeing focus

Qualifications

• Able to demonstrate technical competence, providing hands-on practical support.
• Experience of leading a team, working across different management teams.
• Experience of working within the motor repair industry.
• Strong technical competence and repair methodology knowledge.

Responsibilities

• Responsible for the workshop team and building a collaborative team environment.
• Lead the workshop team in producing quality repairs with a 'right first time' attitude.
• Identify opportunities for customer satisfaction and process improvement.

Skills

Technical competence

Team leadership

Motor repair industry experience

Repair methodology knowledge

Job description

A leading vehicle repair company in the UK is looking for a workshop team leader to foster a collaborative environment focused on quality repairs and customer satisfaction. In this role, you will lead the team to ensure high-quality service with a commitment to continuous improvement. The ideal candidate will have proven technical competence and experience in the motor repair industry. You will also enjoy competitive salary, bonus opportunities, generous holiday, and various employee benefits.