Workshop Engineer

Diabetesstories; United Kingdom; On-site; GBP 30,000 - 40,000; Full time

Job summary

A family-run business in West Oxfordshire is seeking a full-time Workshop Engineer to support customers and colleagues with equipment servicing, repairs, and general workshop duties. The ideal candidate will possess hands-on experience with mechanical and electrical products, strong communication skills, and a flexible attitude. The role includes providing technical support, managing customer records, and ensuring timely follow-up on quotes. Offers include a company vehicle, private healthcare, and generous holiday entitlement.

Benefits

Company vehicle

On‑site parking

25 days holiday plus bank holidays

Pension scheme

Private healthcare

Qualifications

• Hands-on experience or working knowledge of mechanical and electrical products.
• Strong communication skills – able to build rapport with elderly and less-able customers.
• Full UK driving licence.

Responsibilities

• Attend customer appointments for equipment servicing and repairs.
• Provide technical support to consultants in the workshop.
• Maintain up-to-date records of customer orders.

Skills

Hands-on experience with mechanical and electrical products

Strong communication skills

Ability to manage workload

Flexible, team-focused attitude

Job description

We are working with a small, family‑run business based in West Oxfordshire, who are looking for a full‑time Workshop Engineer to join their friendly team.

As part of the service team, you will be supporting customers and colleagues through a varied and rewarding range of tasks - both in the field and in their workshop.

Your Responsibilities Will Include

• Attending customer appointments for equipment servicing, breakdowns, repairs, and part fittings
• Providing technical support to consultants in the workshop
• Assisting with general workshop duties and maintenance
• Conducting assessments for new equipment with customers
• Giving clear, accurate, and appropriate advice and recommendations
• Ensuring timely follow‑up through quotes and communication after assessments
• Maintaining up‑to‑date records of customer orders and ensuring all work is invoiced accurately
• Responding to customer and colleague queries with professionalism and efficiency
• Carrying out other ad‑hoc tasks as needed

What We're Looking For

We're seeking someone who is technically skilled, customer‑focused, and takes pride in doing a job well.

Key Requirements

• Hands‑on experience or working knowledge of mechanical and electrical products
• Strong communication skills – able to build rapport with elderly and less‑abled customers
• Ability to manage your own workload and meet deadlines
• A flexible, team‑focused attitude and willingness to support wherever needed
• Full UK driving licence

What's On Offer

• Company vehicle
• On‑site parking
• 25 days holiday plus bank holidays
• Pension scheme
• Private healthcare

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