Workforce Supervisor

HR GO Driving; Margate; On-site; GBP 30,000 - GBP 40,000; Full time

Job summary

A community service provider in Margate is seeking a Workforce Supervisor to lead frontline teams and ensure efficient operations for public services. The ideal candidate will manage staff performance, maintain health and safety standards, and oversee day-to-day operations. This dynamic role offers significant community impact and development opportunities in operational management. Successful applicants must hold a clean driving licence and have experience in service delivery environments.

Qualifications

• Proven experience in operational or manual service delivery.
• Ability to manage staff performance and attendance.
• Competence in record-keeping and compliance.

Responsibilities

• Oversee frontline operations across 7-day service.
• Manage performance, appraisals, and attendance of staff.
• Ensure compliance with health and safety regulations.

Skills

Health & Safety management

Staff supervision

Basic administration

Using CRM systems

Knowledge of HGV / 7.5t vehicles

Education

Clean Driving Licence

Tools

CRM systems

Mapping tools

Job description

As the Workforce Supervisor, you will oversee and deliver exceptional front-line waste services. Your mission? To ensure a safe, clean, and inviting environment for residents and visitors alike. You'll lead from the front, supporting your team, maintaining high operational standards, and helping create a community everyone can be proud of.

Why This Role Is a Great Opportunity

Are you a natural leader who thrives in a hands-on, fast-paced environment? This is an exciting opportunity to join a well-established organisation in Margate and take a key role in delivering essential community services. As a Workforce Supervisor, you'll lead frontline teams, support safe and efficient operations, and help maintain clean and attractive public spaces for local residents.

No two days are the same, making this the perfect role for someone who enjoys variety, responsibility, and making a real impact.

What Makes You a Great Fit

You'll be confident managing people, prioritising workloads, and maintaining high service standards. Experience within operational, manual or service-delivery environments will set you up for success.

Youll ideally have experience in:

• Health & Safety within frontline or manual operations
• Staff supervision and performance management
• Basic admin and record-keeping
• Using CRM or mapping systems
• Knowledge of HGV / 7.5t vehicles (desirable)

Skills & Qualifications

• Clean Driving Licence, essential
• Confident managing staff performance, sickness, holidays and timesheets
• Comfortable using CRM systems, mapping tools and maintaining audit records

What You'll Be Doing

This is a dynamic, hands-on leadership role where you will:

• Oversee and coordinate frontline operations across a 7-day service
• Prioritise workloads and allocate resources effectively
• Carry out contract inspections and issue default notices as required
• Support staff with performance, appraisals, discipline and attendance
• Manage stock, depots, materials and equipment
• Ensure health & safety compliance across all operations
• Respond to customer enquiries, requests and complaints
• Respond to emergencies and participate in call-out duties
• Prepare service and staffing reports, recommending improvements

This role offers a great mix of leadership, responsibility, and community impact, with plenty of scope to develop your operational management skills.

Apply

Apply online today. If you have not heard within 48 hours, please assume your application has not been successful on this occasion.

HRGO Recruitment is acting as an Employment Business in relation to this vacancy. All applicants will be assessed solely on their suitability for the role, without regard to age, gender, disability, ethnicity, religion, belief, or sexual orientation.

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