White Goods Engineer - Field Service - North London [PAS139]

Pacifica Group; City of London; On-site; GBP 34,000 - 43,000; Full time

Job summary

A leading domestic appliance service provider is seeking a White Goods Engineer based in North London. This role involves diagnosing and repairing various appliances in customers' homes. Candidates should have a minimum of 2 years' experience in the field and knowledge of multiple domestic appliances. The position offers a competitive salary up to £43,000, a sign-on bonus, and benefits including ongoing training and a company van.

Benefits

£1,500 sign-on bonus

Company van with fuel card

Ongoing training courses

Up to 33 days' holiday

Company pension and Death in Service benefit

Employee perks for health and wellness

Qualifications

• Minimum 2 years' experience in the white goods repair sector in a field-based capacity.
• Up-to-date knowledge in fault diagnosis and repair of at least 4 core domestic appliances.
• Full UK manual driving licence (maximum 6 points).

Responsibilities

• Diagnose and repair at least four of the core domestic appliance types in customers' homes.
• Deliver excellent customer service during on-site visits.
• Use software to manage your day and access job information.

Skills

Fault diagnosis

Domestic appliance repair

Customer service

Job description

White Goods Engineer - Field Service - North London [PAS139]

2 days ago Be among the first 25 applicants

White Goods Engineer - Field Based - North London | Up to £50,000 OTE

£1,500 Sign‑On Bonus | Van, Bonus & Much More

Location: North London – postcode areas: N, NW, W, UB, HA, E

Job Type: Full‑Time, Permanent

Salary: £34,000 – £43,000 basic + uncapped bonus (OTE up to £50,000+)

Bonus: £1,500 sign‑on bonus available for new starters

About The Role

Join Pacifica as a White Goods Engineer where you will perform fault diagnosis and repairs of domestic white goods – washing machines, tumble dryers, dishwashers, refrigerators and electric ovens – directly in customers' homes. Covering North London and surrounding areas, you will use your expertise and product knowledge to deliver professional, high‑quality repairs, supported by our regional field service teams that work independently and collaboratively to repair customers' appliances and deliver service excellence every day.

What You'll Do

• Diagnose and repair at least four of the core domestic appliance types in customers' homes
• Deliver excellent customer service during on‑site visits
• Use intuitive software to manage your day, order parts and access job information
• Maintain Pacifica's high standards in professionalism, reliability and safety

What You'll Need

• Minimum 2 years' experience in the white goods repair sector in a field‑based capacity
• Up‑to‑date working knowledge in fault diagnosis and repair of at least 4 of the following: washing machines, dishwashers, fridge/freezers, tumble dryers, electric ovens
• Full UK manual driving licence (maximum 6 points)

What You'll Get

• Competitive basic salary: £34,000 – £43,000 (based on experience & skill set)
• Salary above inclusive of £7,000 per annum London Weighting for candidates living within the inner M25 area
• Uncapped performance bonus – OTE up to £50,000+
• £1,500 sign‑on bonus
• Modern company van with fuel card and optional private use
• Tools, uniform, PPE, and tablet provided
• Ongoing training including manufacturer‑led and City & Guilds Assured courses for additional product upskilling if required
• Up to 33 days' holiday including bank holidays
• Company pension and Death in Service benefit (3× salary)
• Employee perks: Free Multi‑Appliance Protection (MAP) for your own home appliances, entry into monthly cash prize draw and access to health, wellness and lifestyle benefits
• Daily parts delivery to a secure by‑box near your home
• Monday to Friday working hours (approx. 9 am‑5 pm) with pre‑planned routes
• Market‑leading job management software

About Pacifica

Founded in 2003, Pacifica is the UK's largest provider of outsourced domestic appliance repair services, completing over 350,000 repairs a year. We offer a clear path for development, a supportive environment, and a culture focused on quality and care.

Our Purpose

To keep households running while protecting the environment.

Our Vision

To care for our customers' appliances for a more sustainable world.

At Pacifica, you're not just an engineer – you're a trusted professional and a valued part of our national team.

We work with a small selection of the world's leading manufacturers, including:

Manufacturers – Electrolux, AEG Zanussi, Vestel, LG, Hisense and Lamona.

Apply Now

Ready to progress your career with Pacifica? Apply now to join our team and earn up to £50,000+ per year – plus a £1,500 sign‑on bonus.

Not in the right area for this vacancy? You can register your interest, and we'll be in touch when a role becomes available near you: business.pacifica.co.uk/careers

Referrals increase your chances of interviewing at Pacifica by 2×.