Water Damage Restoration Technician – Hybrid Role

Vxplore; Crawley; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A digital insurance provider is seeking Technicians to join their Home Claims team, covering areas such as Crawley. In this field-based role, you will evaluate claims, install equipment, and manage restoration processes on-site. Ideal candidates will have extensive experience in flood damage management and strong knowledge of restoration practices. The company values flexibility in work arrangements and offers competitive benefits including annual leave and financial well-being support.

Benefits

Flexible working

Annual performance bonus

Life assurance cover

Financial well-being support

Mental health programme

25 days annual leave + bank holidays

Qualifications

• Extensive experience in flood and escape of water damage management.
• Proven expertise across all damage perils and restoration scenarios.
• Physically capable of property strip-outs and equipment handling.

Responsibilities

• Deliver accurate scopes for building works and repair.
• Work closely with customers to agree settlement plans.
• Continuously develop skills with operational support.

Skills

Flood damage management

Restoration best practices

Health & safety regulations

Claims management software

Proactive approach to task management

Education

Qualification in drying and restoration (e.g., BDMA)

Tools

CoreLogic

Microsoft Teams

Job description

A digital insurance provider is seeking Technicians to join their Home Claims team, covering areas such as Crawley. In this field-based role, you will evaluate claims, install equipment, and manage restoration processes on-site. Ideal candidates will have extensive experience in flood damage management and strong knowledge of restoration practices. The company values flexibility in work arrangements and offers competitive benefits including annual leave and financial well-being support.