Warranty Administrator

Stellantis group; Manchester; On-site; GBP 25,000 - 35,000; Full time

Job summary

An automotive company in Manchester is seeking an experienced Warranty Administrator to join their aftersales team. Responsibilities include managing warranty claims, ensuring compliance with standards, and assisting the finance department. The ideal candidate will have at least two years of experience and strong communication skills. A comprehensive benefits package is offered, including a company car scheme and pension contributions.

Benefits

Company Car Scheme

Generous Pension Contribution

22 days of annual leave increasing to 26

Exclusive Discounts

Employee Assistance Programme

Qualifications

• Minimum two years’ experience as a Warranty Administrator.
• Strong communication skills required.
• Experience with Dealer Management System preferred.

Responsibilities

• Ensure job cards are correctly documented.
• Check claims to ensure all claims are paid accordingly.
• Manage all warranty debtors.
• Assist the Finance department as needed.

Skills

Communication skills

Experience with Dealer Management System

Autoline experience

Proficiency in Outlook, Word, and Excel

Job description

An exciting new opportunity has come up here at DEALERSHIP. This is a great opportunity for you to become a key member of our aftersales team.
As a Warranty Administrator you will be expected to invoice all warranty claims and ensure all job cards are quality compliant with Stellantis standards.

• Company Car Scheme: Enjoy the opportunity to access up to two company branded vehicles with insurance, servicing and breakdown & tyre cover included!
• Company Discounts: Exclusive discounts on new cars and a range of aftersales services, including MOT, body shop, parts, services, and tyres.
• Pension: Benefit from a generous employer pension contribution of up to 7%.
• Annual Holiday: Start with 22 days of annual leave, which increases to 26 with continued service, in addition to bank holidays.
• Reward Gateway: Access our comprehensive discount portal, Reward Gateway, boasting over 500 incredible deals to help you save significantly.
• Family-Friendly Policies: Take advantage of enhanced maternity, paternity, and adoption leave provisions.
• Employee Assistance Programme: Prioritize your wellbeing with access to counselling, practical information, and digital resources.
• Occupational Health: We're committed to promoting and maintaining the highest degree of physical, mental, and social well-being for our Stellantis &You UK employees.
• Personal Accident Insurance: Enjoy worldwide personal accident cover as part of our employee benefits package.
• Training Opportunities: Access a range of training initiatives and e-learning resources to support your professional development.
• Shared Incentive Plan: Seize the opportunity to invest in the Stellantis Group through our shared incentive plan.
• Health Cash Plan: Our insurance policy allows members to claim a percentage of their daily health expenses, ensuring comprehensive health coverage.

Paid sick leave upon completion of Probationary period.

Role Description:

• Ensure job cards are correctly documented and all paperwork is properly managed and filed correctly to assist with audits.
• Check claims to ensure all claims are paid accordingly.
• Manage all warranty debtors.
• Manage warranty parts return in a timely manner.
• Coach technicians and customer advisors in processes and procedures.
• Inform the Service Manager any issues in process or quality.
• Assist and support the Finance department in their duties as and when required by the Financial Controller.
• Register All Warranty Policies.

Let’s Work Together:

• Location:
• Base salary of up to £XXk
• Hours
• Manufacturer owned dealership opportunity.

Stellantis &You is an integral division of Stellantis, a premier global automotive manufacturer renowned for its array of iconic brands, including Abarth, Alfa Romeo, Citroen, DS, Fiat, Fiat Professional, Jeep, Peugeot, and Vauxhall. We are committed to fostering individual growth and recognise the hard work, flexibility, and commitment of our people so we offer an industry leading benefits package alongside our competitive basic salary.

We are looking for an experienced Warranty Administrator with a minimum of two years’ experience as a Warranty Administrator. You need to have strong communication skills and be willing and comfortable speaking with people. You will have demonstrable experience using a Dealer Management System, Autoline experience would be an advantage. You will also be able to work with Outlook, Word and Excel.

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Benefits of a career with Stellantis &You UK

We consider Stellantis &You UK to be more than just a workplace; it's a platform for building a successful career. We offer a diverse range of benefits to support your personal well-being:

• Company car scheme - up to two vehicles
• Up to 7 % Employer Pension Contribution
• Annual Leave - 22 days increasing to 26 with continued service, plus bank holidays
• Exclusive retail discounts - through our Rewards Apps
• Enhanced Maternity, Paternity and Adoption Leave
• Employee Assistance Program

Get in touch

We are available Mon – Fri: 8am – 6pm and Sat 8.30am – 12.30pm