Warehouse Section Manager - Nights - Core

Frasers Group; United Kingdom; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading retail company in the UK is seeking a Warehouse Section Manager to oversee evening shifts and manage a team of Supervisors. The ideal candidate will have strong performance management skills and experience in coaching. Responsibilities include driving operational performance and safety standards in the warehouse. This full-time position offers various employee benefits and focuses on developing talent within the organization.

Benefits

Employee recognition scheme

Quarterly leadership sessions

Annual team store engagements

Free gym classes

Wellbeing helpline

Qualifications

• Experience delivering against key metrics with full stock visibility.
• Ability to analyze labor planning and staffing.
• Comfort with data-driven decision making.

Responsibilities

• Direct line management and coaching of Supervisors.
• Drive performance on key metrics and ensure efficient operations.
• Monitor delivery to plan and hold performance forums.

Skills

Direct line management and coaching experience

Strong performance management skills

Knowledge of safety regulations

Strong communication and problem-solving abilities

Job description

Warehouse Section Manager - Nights - Core

2 days ago Be among the first 25 applicants

At Frasers Group we’re rethinking retail. Through digital innovation and unique store experiences, we’re serving our consumers with the world’s best sports, premium and luxury brands globally. As a leader in the industry, we’re elevating the retail experience for our consumers through our collection of established brands, including Sports Direct, FLANNELS, USC, Frasers, and GAME.

Our mission: we are building the world's most admired and compelling brand ecosystem.

Our purpose: we are elevating the lives of the many with access to the world’s best brands and experiences.

We foster a forward‑thinking culture where people are encouraged to operate outside of their comfort zone to change the future of retail. Helping to elevate your career requires living and breathing our principles:

• Think without limits – Think fast, fearlessly, and bring the team along.
• Own it and back yourself – Own the basics, your role, and the results.
• Be relevant – Relevant to people, partners, and the planet.

Are you ready to join the Fearless?

Job Description

As a Section Manager you’ll support the running of the evening shift, working closely with other Managers and Supervisors to lead the team(s). Your focus will be on performance and talent management for all team members, supporting personal development plans alongside coaching and upskilling to deliver for our operation and our valued customers.

You’ll also work with key stakeholders including Strategic Planning, Core Operations, Automation, Flow Room, and ICQA, and other functions such as IT, H&S, HR Business Partner/People team and Agency Supplier Partners to ensure daily targets are met. You’ll own the Lux agenda with the Lux team and take responsibility for delivering OKRs.

Responsibilities

• Direct line management and coaching of Supervisors, driving performance through teams and conducting 1:1s on performance vs expectation, agreeing SMART goals, and creating a supportive culture.
• Drive performance on key metrics and deliver to plan, ensuring an efficient warehouse operation that fulfils customer web and store demand on time and in full.
• Monitor delivery to plan and key areas for your shift.
• Hold monthly inbound/outbound performance forums.
• Maintain the highest standards of safety on site, working with the Safety team to ensure adherence to all safety routines and procedures.
• Review the weekly labour plan, ensure cover is adequate, flag any issues or feedback, and sign off with submission to Shift / Warehouse Manager.
• Provide details to Shift / Warehouse Manager when daily/weekly targets are not met and create a plan to bridge the gap.

Qualifications

• Direct line management and coaching experience with supervisors.
• Strong performance management skills, comfort with data‑driven decision making.
• Experience delivering against key metrics and full stock visibility.
• Knowledge of safety regulations and a proven safety record.
• Ability to analyse labour planning and staffing.
• Strong communication and problem‑solving abilities.

Highly desirable experience

• FMCG.
• Lean Six Sigma.
• Automation.

Benefits and Perks

• Frasers Champion – Employee recognition scheme with peak rewards.
• CEO Sessions – Quarterly sessions for top 20 employees to engage with leadership.
• Retail Reconnect – Annual teams spend time in stores to understand business impact.
• Frasers Fit – Free gym classes, discounted memberships, and wellbeing programme.
• Retail Trust – 24‑hour wellbeing helpline, counselling, and financial/legal support.

Recruitment Process

Our Recruitment Team will review applications and all candidates will receive a response, whether successful or not. Shortlisted applicants may be asked to confirm key details before a first‑stage interview with the Recruiter. The interview will be behaviourally focused, followed by two further technical stages with the Hiring Manager or wider team, possibly including a presentation or task.

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Management – Warehousing and Storage