Warehouse & Logistics Supervisor Stoke-on-Trent, UK

Merlin Entertainments; Hempstalls; On-site; GBP 28,000; Full time

Job summary

A leading entertainment company in the UK is seeking a Warehouse and Logistics Supervisor to oversee stock levels and coordinate logistics at Alton Towers Resort. The ideal candidate has solid experience in warehouse operations and strong analytical skills, helping ensure smooth inventory control and compliance with standards. This position offers a compensation of £28,000 per year and various employee benefits, including Merlin attraction tickets and discounts.

Benefits

Merlin Annual Pass

Merlin Magic Pass

28 days holiday

Private pension scheme

40% discount off LEGO

25% discount in shops

Ongoing training opportunities

Qualifications

• Proven experience in warehouse operations, logistics, or inventory management.
• Knowledge of industry standards and regulatory requirements.
• Meticulous attention to detail, able to maintain accuracy in records.

Responsibilities

• Manage stock levels and coordinate logistics effectively.
• Oversee inventory audits and resolve discrepancies.
• Schedule inbound and outbound shipments, ensuring compliance.

Skills

Warehouse operations experience

Inventory management proficiency

Strong analytical skills

Excellent communication

Problem-solving ability

Tools

Inventory management systems

Logistics tools

Job description

What you'll bring to the team

Warehouse and Logistics Supervisor

Division: Global Operations

Grade: E

Location: Alton Towers Resort

Reports to: Warehouse and Logistics Manager

Contract: Permanent

About the Role

We are seeking a highly organised and proactive Warehouse and Logistics Supervisor to support with the smooth running of warehouse operations at Alton Towers Resort. You’ll play a key role in managing stock levels, coordinating logistics, ensuring accurate inventory control, and supporting the overall supply chain of the Resort. This role is perfect for someone who thrives in a fast‑paced environment, enjoys problem‑solving, and is passionate about operational excellence.

Key Responsibilities

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• Stock Management: Monitor and maintain inventory levels, implement effective storage and labelling systems, conduct audits, and resolve discrepancies to ensure accuracy.
• Internal Allocations: Oversee requests for inventory, pick and deliver items efficiently, and maintain accurate records to support operational needs.
• Stock Takes: Plan and execute regular and ad‑hoc stock takes, reconcile variances, report insights to management, and train team members to ensure consistency.
• Coordination & Logistics: Schedule inbound and outbound shipments, liaise with couriers and suppliers, monitor operational efficiency, and ensure compliance with company policies and regulatory standards.

Qualifications & Experience

Experience & Qualifications

• Proven experience in warehouse operations, logistics, or inventory management.
• Proficiency with inventory management systems and logistics tools.
• Strong analytical and organisational skills, with meticulous attention to detail.
• Excellent interpersonal and communication skills for collaboration across teams and with external partners.
• Knowledge of industry standards and regulatory requirements related to warehouse and logistics operations.

Skills & Competencies

• Operational Excellence: Implement efficient warehouse and logistics processes to minimise errors and delays.
• Attention to Detail: Maintain precise records and verify accuracy of inventory transactions.
• Problem Solving: Identify and resolve operational challenges, using root cause analysis to improve systems.
• Collaboration: Work effectively with internal teams and logistics partners to ensure smooth operations.
• Adaptability: Respond quickly to changing priorities and embrace new methods and technologies.

Benefits

• ‘Enjoy the Ride’ Merlin Annual Passes - 6 in total per year, 1 for you, plus 5 to gift to loved ones!
• Merlin Magic Pass - 20 free tickets for you, your family and friends to enjoy all our Merlin Attractions across the world rising to 40 after a year’s service
• 28 days holiday (including bank holidays)
• Private pension scheme
• 40% discount online off LEGO
• 25% discount in our on‑site retail shops and restaurants
• Ongoing training and development opportunities
• Plus, many more…

Pay Range

Compensation between GBP £28,000.00/Yr.-GBP £28,000.00/Yr.