Ward Clerk (NHS) – Patient Care Admin

NHS; Cheltenham; On-site; GBP 24,000 - 29,000; Full time

Job summary

A leading healthcare provider in Cheltenham seeks a dynamic and organized Ward Clerk to provide clerical support and excellent customer service in a busy hospital environment. The role involves maintaining patient information, assisting clinical staff, and ensuring seamless service delivery. Candidates should possess strong organizational and communication skills, ideally with previous experience in administration. A flexible approach and the ability to work independently are essential. This full-time role offers a competitive salary and the opportunity to join a dedicated healthcare team.

Benefits

Generous annual leave

NHS pension scheme

Access to local discounts

Health and wellbeing initiatives

Qualifications

• Ability to work independently and as part of a team.
• Flexibility and resilience in a busy environment.
• Experience in front line administration roles.

Responsibilities

• Provide clerical and reception cover for the ward.
• Maintain patient demographic data accurately.
• Assist nurses with discharge processes and updates.

Skills

Organisational skills

Communication skills

IT skills

Customer care skills

Education

NVQ/Diploma in Customer Service/Admin

Tools

PC

Trakcare

Job description

A leading healthcare provider in Cheltenham seeks a dynamic and organized Ward Clerk to provide clerical support and excellent customer service in a busy hospital environment. The role involves maintaining patient information, assisting clinical staff, and ensuring seamless service delivery. Candidates should possess strong organizational and communication skills, ideally with previous experience in administration. A flexible approach and the ability to work independently are essential. This full-time role offers a competitive salary and the opportunity to join a dedicated healthcare team.