Waiting Team Member NEW Holme Lacy

Warner Leisure Hotels; Holme Lacy; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading hotel group is seeking a Waiting Team Member to join their team at Holme Lacy. In this role, you will provide exceptional service, support guest experiences, and contribute to a diverse team atmosphere. Candidates should possess a passion for food and drink, a willingness to learn, and strong customer service skills. The position offers benefits such as access to gym facilities, discounts, and career development opportunities, including in-house training and qualifications.

Benefits

Live-in accommodation may be available

Free gym and leisure facilities

Discounted food onsite

Career development opportunities

20% discount for employees and their families

Qualifications

• A passion for food and drink.
• A willingness to learn and improve knowledge.
• A people person who prioritizes guest experiences.

Responsibilities

• Deliver great service within the hospitality department.
• Support the team in ensuring smooth guest experiences.
• Work collaboratively within a diverse team.

Skills

Passion for food and drink

Willingness to learn

Customer service skills

Team player

Job description

Join our team at Holme Lacy, part of the Warner Hotels Group. This Grade I listed 181-bedroom hotel in Herefordshire has a theatre, spa, two restaurants, and a coffee shop, all set in 20 acres of green fields.

Up to £12.21 per hour dependent on age

We have a fantastic opportunity for a Waiting Team Member to join us at Warner Hotelsp>

The benefits of working with us

• Live-in maybe available
• Free use of gym and leisure facilities
• Free or 60% discounted food onsite
• Access to numerous discounts and offers with many national brands and retailers
• A fantastic opportunity for career development through externally recognised qualifications in addition to in-house training and development (Degrees and Apprenticeship level)
• 20% discount for you, family & friends across our Bourne Leisure brands Warner Leisure Hotels and Haven Holidays (including further discounted breaks within Warner for you, your family, and friends to use)

What will I be doing?

As part of our supportive team, you will develop and grow into delivering a great service within the Hospitality department. Alongside the Food and Beverage Manager you will be a fundamental part of the smooth running of the guest journey from the moment each guest arrives.

By working together as part of a large diverse and multi-skilled team, you will ensure all our guests enjoy the highest quality stay.

What are we looking for?

• A passion for food and drink
• A willingness to learn and improve knowledge on customer service, our products and tailored selling
• A people person who would put the guest journey at the heart of everything they do
• Someone who will care about the wider team and look to support wherever needed
• A promise to come to work as your whole authentic self

Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.

We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at: [e-mail]