Waiter / Waitress

Stonegate Pub Company; Ferndown; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading pub operator in Dudsbury is looking for enthusiastic individuals to join the waiting team at Horns Inn. No experience is necessary as training will be provided. The role involves engaging with guests, preparing and serving food and drinks, and maintaining a welcoming atmosphere. Ideal candidates should have a passion for customer service and willingness to learn. The position also offers various perks, including discounts and early wage access.

Benefits

25% off food and drink

Online discounts portal

VIP entry to pubs and bars

Discounted gym rates

Early access to earned wages

Qualifications

• No experience needed; training provided.
• Ability to engage every guest is essential.

Responsibilities

• Welcome and engage every guest at Horns Inn.
• Prepare and serve high-quality food and drinks.
• Make recommendations to enhance guest experience.
• Maintain a clean and safe environment.

Skills

Guest engagement

Food preparation

Customer service

Cleanliness maintenance

Job description

Ferndown, Dorset, United Kingdom, BH22 8SS

Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues,including Slug & Lettuce, Be At One, and Popworld, to name a few. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive..

The Opportunity

No experience is needed to join our waiting team – we’ll teach you everything you need to know. What’s important is your ability to welcome and engage every guest, ensuring the highest quality of service.

Can you…

• Welcome and engage every guestat Horns Inn
• Prepare and serve our high-quality food and drink
• Make recommendations that elevate the guest experience
• Contribute to maintaining a clean and safe environment for guests and team members

A little bit about us…

We're a small batch of handpicked locals – your home for British hospitality. Regardless of the occasion, we’re here to serve great-tasting food and drink, with our guests at the heart of everything we do. Just a short distance from New Forest and Bournemouth's beaches is The Horns Inn, a charming pub serving traditional British food with a premium twist. With delicious dishes ranging from hearty Sunday roasts to seasonal specials, lighter lunches, indulgent desserts and more, our food menu is brimming with bites for every occasion. Our range of drinks covers craft and cask ales, wines, gins and artisan cocktails, plus our vast outdoor space makes the perfect spot for our guests to sit back and enjoy our tasty tipples in the sunshine (hopefully!). Whether they are out for a trip to the beach or just fancy a treat, we're the ideal place for everyone, including their four-legged friends.

What's in it for you?

• Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
• Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers
• VIP entry to our Pubs and Bars
• Corporate Discounted Rates at David Lloyd and PureGym
• Stream – Early access to your earned wages

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Horns Inn directly.