VP, POM Product Owner - Payments Platform Lead

BNY Mellon Capital Markets, LLC; Manchester; On-site; GBP 80,000 - 120,000; Full time

Job summary

A leading global financial services company based in Manchester is seeking a Vice President, POM Product Owner to oversee the Inquiry Management Group. The ideal candidate will lead initiatives that manage transactional inquiries, optimize client experience, and enhance platform resiliency. Key qualifications include experience in transaction banking and Agile methodologies, along with a strong understanding of payment processes. The role offers competitive compensation and benefits.

Benefits

Competitive compensation

Generous paid leave including volunteer time

Well-being programs

Qualifications

• Several years as a Product Owner, Product Manager, or Business Analyst in transaction banking.
• Proven experience in payment investigations or related areas such as payment processing.
• Strong problem-solving mindset in high-pressure settings.

Responsibilities

• Lead the Inquiry Management Group pod, ensuring efficient inquiry resolution.
• Collaborate with operations, compliance, IT, and client teams.
• Analyze investigation trends to drive operational efficiency.

Skills

Product Ownership

Agile/Scrum

Stakeholder Management

Payment Investigations

Data Analysis

API Integration

Communication

Education

Bachelor’s degree or equivalent experience

Tools

JIRA

Confluence

Excel

iGrafx

Job description

A leading global financial services company based in Manchester is seeking a Vice President, POM Product Owner to oversee the Inquiry Management Group. The ideal candidate will lead initiatives that manage transactional inquiries, optimize client experience, and enhance platform resiliency. Key qualifications include experience in transaction banking and Agile methodologies, along with a strong understanding of payment processes. The role offers competitive compensation and benefits.